An interview with Datuk Iswaraan Suppiah, Group Chief Information and Operations Officer, CIMB17/05/2016 Who’s Who
FST Media: What key trends or themes will dominate the arena of financial services this year? Suppiah: Banks will continue to push the envelope on digitisation to deliver greater instancy and personalisation. Turnaround times will shrink...
An Interview with Stuart Richardson, Founder, York Butter Factory03/05/2016 Who’s Who
Silicon Valley has long stood as a byword for innovation and entrepreneurial mettle – an open, collaborative and engaging environment to inspire the world’s most ingenious thinkers. But what can we make of Australia’s budding, though less well-...
An interview with Nic Pollock, Chief Executive Officer, Decimal Software26/04/2016 Who’s Who
FST Media: What are your priorities for the next 6 months? Pollock: Decimal has built the world’s most advanced automated financial advice platform and delivered success with key cornerstone clients. The market is now ready and eager to...
An interview with Clare Tam, Executive Manager Member & Employer Services, and Chief Information Officer, VicSuper19/04/2016 Who’s Who
FST Media: What are your priorities for the next 6 months? Tam: In the last financial year VicSuper successfully implemented a new integrated core administration platform that provides a consolidated view of member data and an improved...
An interview with Marco Bressan, Chief Data Scientist, BBVA19/04/2016 Who’s Who
FST Media: What are your key business and digital priorities for the next 12 months? Bressan: We have two main lines of work ahead. The topics are shared issues across the banking industry – things like risk, fraud, regulatory compliance,...
Profit with principle – at the vanguard of Australia’s ethical banking movement, David Brennan, Head of Engagement, act., Australia18/04/2016 Who’s Who
Banks, like any business, exist for the financial interest of their owners. But what if – rather than simply returning profits to shareholders – business earnings were invested back into the community? Australia’s nascent ethical banking sector...
An interview with Marco Morana, Senior Vice President of Cyber-Security, Citi UK21/03/2016 Who’s Who
FST Media: What is the ‘holy grail’ that is yet to be delivered in financial services? Morana: One of the main challenges that financial institutions face today is to be capable to detect data compromises and the occurrence of fraud, as...
An interview with Michael Bullock, Chief Operating Officer, ANZ New Zealand14/03/2016 Who’s Who
FST Media: What are your priorities for the next 12 to 18 months? Bullock: Since we merged The National Bank and ANZ systems in New Zealand in 2012, we have experienced a fantastic energy in our business. My main priority is to build on this...
An interview with Sandeep Deobhakta, Head of Retail Banking, Vietnam Prosperity Bank14/03/2016 Who’s Who
FST Media: What will retail banking look like in Asia in 2020? Deobhakta: Asian retail banking in 2020 is a big canvas to cover. Emerging Asia and Developed Asia will be quite different. In Emerging Asia, we will see a rapid increase in financial...
An interview with Chris Larsen, CEO and Co-founder of Ripple07/03/2016 Who’s Who
FST Media: What is the ‘holy grail’ that is yet to be delivered in financial services? Larsen: Interoperability is the holy grail of financial services. Today, the world’s payments infrastructure is siloed by company and country. This...
An interview with Raj Dhamodharan, Group Head of Digital Payments, Asia Pacific, MasterCard01/03/2016 Who’s Who
FST Media: What is the ‘holy grail’ that is yet to be delivered in financial services? Dhamodharan: I don’t believe there is one ‘holy grail’ for anything. That term means different things for different consumers. Digital consumers can be...
An interview with Benjamin Melia, Managing Director, physiSECURE22/02/2016 Who’s Who
FST Media: What is your promise to everyday Australians? Melia: At physiSECURE, we provide a solution which allows people to be more of themselves. The company was founded on a belief of simplifying our access to goods and services by recognising...
An interview with Sanjeev Mehra, Managing Director and Global Head of Product Development, Global Consumer Technology, Citi19/02/2016 Who’s Who
FST Media: What is the ‘holy grail’ that is yet to be delivered in financial services? Mehra: The holy grail in financial services has transformed over the years from being a bank that simply manages a customer’s finances to all about a...
An interview with Tim Tez, Chief Product and Marketing Officer, MetLife12/02/2016 Who’s Who
FST Media: What are your priorities for the next 12 to 18 months? Tez: The life insurance industry is under heavy regulatory scrutiny and there is a lot of change that is coming over the horizon for our industry. Despite that, we need to do a...
An interview with Shefali Gupta, Senior Vice President, DBS Improvement Program, DBS Bank08/02/2016 Who’s Who
FST Media: How successful has DBS’ Improvement Program been to date? Gupta: The DBS Improvement Program has been underway since 2009. Over the last few years, we have made significant progress but if you ask any of the senior executive team, they...