'The millennial consumer meets in the new age of fintech,' Clayton Howes, Chief Executive Officer of Consumer Fintech, MoneyMe14/07/2016 Executive Columns
From choice of distribution channels (online, please) to product design (convenient, digital, fast), this group is even influencing the way companies talk about themselves and their products in the public arena. Exaggerate even slightly, and you...
An Interview with Chia Tek Yew, Head of Financial Services Advisory, KPMG Singapore07/07/2016 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? Chia: Collaboration has been a key theme in the financial services industry, either with external accelerators who bring multiple start-ups to a bank or within...
An Interview with Dirk Hofman, General Director, Credit Savvy08/07/2016 Who’s Who
FST Media: What are your priorities for the next 6 months? Hofman: To help Australians understand the importance of monitoring and managing their credit reputation. With more credit providers expecting into comprehensive credit reporting (CCR)...
An Interview with Simon Isaacs, Founding Director, eBroker05/07/2016 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? Isaacs: To remain at the forefront of the non-bank lending industry and continue our growth by helping our customers (SME’s) to obtain funding and capital...
'The opportunity for peer-to-peer lending in emerging markets,' Peter Tavener, Chief Financial Officer, Beehive UAE05/07/2016 Executive Columns
With the advent of technology, however, the landscape is changing and opening up new and considerable prospects for emerging markets to accelerate growth and leapfrog other markets. One industry undergoing disruption is the field of Finance, where...
An interview with Craig Herbison, Director of Retail and Marketing, Bank of New Zealand28/06/2016 Who’s Who
FST Media: What are your priorities for the next 6 months? Herbison: Our focus at BNZ is clear – we are here to help New Zealanders to ‘Be Good With Money’. With some of the lowest interest rates in a generation, it’s a great time for our...
'Navigating the risks of new technology,' Matt Harris, Chief Executive, AIG Asia Pacific Insurance28/06/2016 Executive Columns
Singapore is gearing up to become the world’s first Smart Nation with the government embarking on initiatives that harness technology to improve lives and build stronger communities. Some of these scientific developments, such as autonomous vehicles...
Defending the Indefensible – Preparing for an Uncertain Digital Future17/02/2016 Roundtables
FST Media and LogRhythm invited leading information security executives from across the region and North America to share insights and expertise on the current state of corporate cybersecurity. The discussion explored fundamental challenges in...
Crafting The Customer Lifecycle Journey Through Digitisation10/05/2016 Roundtables
In a highly competitive environment where customer loyalty is diminishing, enhancing customer experience is becoming crucial in the fight for market share. In the banking industry, digital innovation is not only reshaping the customer...
Digitisation changing the face of Hong Kong’s banking industry12/05/2016 Roundtables
The banking industry is waking up to a tsunami of challenges. Costly regulations, disruptive technology and the entry of non-banks are threatening established models of banking. In response, banks are jumping on digitisation. At an...
An interview with Shailesh Grover, Managing Director R&D, Client and Customer Experience, Personal and Corporate Banking, Barclays Bank19/06/2016 Who’s Who
FST Media: What are your priorities for the next 6 months? Grover: In terms of...
An interview with Stuart Stoyan, Chief Executive Officer, MoneyPlace14/06/2016 Who’s Who
FST Media: What are your priorities for the next 6 months? Stoyan: We have had four months of being fully in market now and running our operations. What we are focused on over the next six months is continuing to build on that. As an early stage...
'Investing in something that can make a difference', Adrian Johnstone, Co-founder, PractiFI07/06/2016 Executive Columns
FST Media: Who will survive the fintech revolution and why? Johnstone: The answer is “whoever best delivers a sense of belonging and engagement.” Let’s start with some cold hard facts. The recently released 2016 World Banking Report...
'Using digitisation to personalise the customer experience,' Lisa Claes, Executive Director, Customer Delivery, ING Direct31/05/2016 Executive Columns
Receiving junk mail in the post was an unavoidable hazard a couple of decades ago in the age of massmarketing. The hit and miss approach dominated the customer communication landscape, with less than optimal results for businesses and consumers...
An interview with Shamus Weiland, Managing Director, CIO Consumer APAC and EMA, and Global Product Development, Citi31/05/2016 Who’s Who
FST Media: What are your priorities for the next 6 months? Weiland: In Citi’s Global Consumer Banking division, we are focused on making our business compatible with a Mobile First future. In our ‘always on’ world where customers seek...