'Say hello to our little friend': NAB, Westpac join Alexa29/01/2018 Patrick Buncsi News
NAB and Westpac customers will soon be able to request details on their accounts hands-free via Alexa-enabled devices, the banks announced separately.
Bank Negara Malaysia introduces electronic credit reports23/01/2018 Patrick Buncsi News
Bank Negara Malaysia, the country’s central bank, has introduced an electronic central credit reference system (eCCRIS), allowing Malaysian nationals to access their credit report online.
UOB targets millennials with new digital-ready branch22/01/2018 Patrick Buncsi News
Singapore-based United Overseas Bank (UOB) has launched a new concept branch in Tampines specifically targeting millennial customers.
Hang Seng unveils chatbot duo in HK first16/01/2018 Patrick Buncsi News
Hang Seng Bank, a subsidiary of the HSBC group, has announced it has become the first Hong Kong bank to deploy artificial intelligence (AI) chatbots for its retail banking services.
HKMA seeks industry input on Open API framework15/01/2018 Patrick Buncsi News
Hong Kong’s chief financial regulator, the Hong Kong Monetary Authority (HKMA), has issued a call to industry to help guide the drafting of a new Open API (Application Programming Interface) framework for the region's banking sector.
CBA adopts new mobile payments tech for small business14/12/2017 Anonymous News
The Commonwealth Bank (CBA) has signed a new deal with payments developer Mobeewave which will allow small businesses to instantly accept credit card payments through their smartphones.
NAB to ‘double’ investment in innovation lab13/12/2017 Anonymous News
NAB has announced it will more than double its investment in its NAB Labs team, the company’s dedicated innovation and technology experimentation hub, which includes a 70 per cent boost to its workforce in 2018.
nib unveils ‘industry first’ chatbot13/12/2017 Patrick Buncsi News
Newcastle-based health insurer nib will join its banking industry counterparts by launching a new AI-backed chatbot service.
Boyle departs NAB following IT restructure12/12/2017 Anonymous News
National Australia Bank's chief information officer David Boyle has parted ways with the company following a major restructure of the bank’s technology function.
Movers and Shakers | November – December 201706/12/2017 Patrick Buncsi News
November saw a number of high-profile appointments across the financial services sector, with noteworthy additions to Westpac, BNZ, and Citi.
Citi appoints Zoher Karu Asia Pacific head of data and analytics06/12/2017 Patrick Buncsi News
Citi Group has announced it has appointed former eBay chief data officer, Zoher Karu, to the position of head of data and analytics, Asia Pacific.
DBS to develop robotics program04/12/2017 Patrick Buncsi News
DBS Bank has announced a new collaboration with tech giant IBM to fast-track the development of intelligent automation technologies across its banking services.
UOB launches digital skills training program01/12/2017 Anonymous News
The United Overseas Bank (UOB) has launched the first phase of its Professional Conversion Programme (PCP), designed to boost the digital skillset of its Singapore-based workforce.
Big Four demand banking inquiry, Turnbull acts30/11/2017 Anonymous News
Australia’s big four banks have successfully forced the hand of the Turnball government, with the Prime Minister this morning announcing a Royal Commission into the banking sector.