Shawn is responsible for the provision of super, retirement and insurance services to members and employers. He is charged with providing a quality member experience from administration through to advice and communication services across all channels. His previous role with the Fund was General Manager of Operations and he commenced that role in March 2011. Shawn has more than 15 years financial services experience with roles in operations, product, administration and sales for companies including BT Financial Group, Perpetual and the Australian Prudential Regulation Authority. Shawn holds a Bachelor of Economics, and a Graduate Diploma of Applied Finance and Investment. He also sits on the Industry Funds Forum, and the Association of Superannuation Funds, ecommerce committees.