Jocelyn was appointed Chief Operating Officer of NETS on 31 October 2011. As COO, Jocelyn is responsible for NETS’ day-to-day operations, implementing the company’s strategic direction and driving the growth of its debit and internet payments businesses. She also oversees sales, customer experience, business services, technology, finance, marketing and communications.
In her tenure with NETS, Jocelyn has held various senior management positions including General Manager (Operations), General Manager (Cards & Processing Business) and General Manager (Business Development & Strategic Planning). Prior to her appointment as COO, she was Managing Director.
Jocelyn has more than 20 years of experience in the payments and electronic commerce industry, having previously worked at Singapore Network Services and the National Computer Board.
Jocelyn holds a Bachelor’s degree in Science from the National University of Singapore, a Graduate Diploma in Marketing from Singapore Institute of Management and an MBA from the University of Durham, UK.