Joseph Lumban Gaol

Chief Digital Service Officer / XL Axiata

Joseph is an active advocate for the development of digital economy and the transformation of current industry into a digitally enabled supply-demand interaction. Through his current  role as Chief of Digital Services Officer at PT. XL Axiata, Tbk, he passionately drives the collaboration and co-creation of new digital services with multiple vertical industries. His tips for digital innovation is deconstructing and reconstructing the supply chain, and innovating a non-linear business model. He believes that transforming the industry to digital is not about reinventing product and technology, but reinventing the business model from linear to spherical.