Josianne Robb

Head of Technology - Digital (APAC) / Prudential Corporation Asia

 

Josianne Robb is the Head of IT for Digital in Prudential Corporation Asia. She is responsible for driving and executing customer centric digital initiatives including mobile proposition, data analytics, workflow automation and multichannel customer management.

Prior to joining Prudential, Josianne set up and led a regional customer experience transformation programme in AIA, aiming at making the organization easier for customers to do business with.

Josianne has extensive change management experience in banking and insurance, gained across Europe and Asia.