Niamh Byrne

Head of Customer and Digital Experience / Citi APAC & EMEA

Niamh has extensive international business experience in the telecoms and technology industries, working across multiple countries and diverse geographical regions. Expertise in building and managing multi-cultural and multi-functional teams to deliver excellent customer solutions through strategic commercial campaigns. Proven track record in building successful and profitable start-ups and digital agencies, and leading large marketing functions within multi-national companies. Delivered successful commercial brand launches for Digicel, a mobile operator in the South Pacific region, across six countries, over a five year period. Digicel is the number one operator in the region today.

Niamh ran global media at Orange, a European mobile operator, with responsibility for managing corporate reputation and financial reporting. She subsequently joined the UK business to deliver large scale, high profile brand partnerships and mass market campaigns including Orange Wednesdays, the Orange BAFTAs, and the Orange Music sponsorship portfolio.

Niamh has held senior marketing positions in Arthur D. Little, British Telecom and the Accor group working in London, Brussels and Paris. She holds a BA Honours degree in Business Studies and Political Science from Trinity College Dublin, and an advanced diploma in French. Vice-President of the Irish Chamber of Commerce, Singapore.