Paul Ho

Head of Strategy and Execution - Consumer Innovation Labs / Citi FinTech

Paul is the Head of Strategy and Execution for Citi’s Consumer Innovations Labs, which are part of Citi FinTech. He is based in Singapore.

The Innovation Labs position Citi as a disruptive thought leader by accelerating innovation, bringing ideas to reality and redefining the future of the banking experience for consumers.

In his role, Paul is responsible for driving the growth and success of Citi’s innovation efforts for its Global Consumer Banking business as well as developing cutting-edge technology and solutions to support its ambitions as the world’s leading digital bank.

Prior to Citi, Paul worked at the Monetary Authority of Singapore (MAS), the Central Bank and integrated regulator and supervisor of financial institutions in Singapore. In that role, Paul was part of the pioneering team in establishing the Financial Technology and Innovation Group (FTIG) at MAS, where he focused on developing Singapore’s FinTech ecosystem by supporting local financial institutions in setting up innovation labs and helping them to improve their digital capabilities with the aim to foster a conductive environment for innovation to flourish and contribute to the further growth of the country’s financial sector.