Chatbots: A conversation worth having

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Chatbots may sound like another technology fad, but a closer look reveals more substance to these new customer interactions. Chatbots can reinvent the way you interact with your customers and can drive greater efficiencies in several areas of your business – customer engagement, data analytics, sales, and more.

In this ebook you will learn how:

  • Chatbots meet your customers on their preferred platform
  • A chatbot can help you make the most of your data
  • Leading with user experience to build a conversation your customers want
  • Building the right AI means you are ready to plug into any interface now and in the future
  • A chatbot enhances your digital transformation