Chatbots

The Top 10 Chatbots For Enterprise Customer Service

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In Forrester’s evaluation of the emerging market for chatbots in customer service, the 10 most significant providers were identified and ranked.

This report details the findings about how well each vendor scored in 10 criteria and where they stand in relation to each other. Application development and delivery (AD&D) and customer service professionals can use this review to select the right partner for their chatbot needs.