1
5
3
5
29
5
16
1
7
14
4
3
4
6
2
2
1
6
2
4
39
3
20
2
6
24
6
1
18
5
4
3
3
3
2
3
2
1
1

Analytics with no limits

01/06/2016
Analytics, Big Data

In today’s fiercely competitive and fast-paced global marketplace, companies increasingly depend on real-time analytics to inform forward strategy and meet customer’s lofty expectations.

nice

Multi-channel compliance - turning risk to reward

01/06/2016
Compliance, Customer Data, Customer Experience, Customer Interaction Management

With customers better informed and more empowered than ever before, the adage the ‘customer is always right’ has taken on ever-greater consequence.