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Kofax white paper

Choose the Right Digital Transaction Management Solution for Your Organisation

30/04/2016
Customer Interaction Management

Customer retention is more difficult than ever as customers demand instant information and response to their ever-changing needs and requirements. Customers increasingly expect the companies they do business with to provide high quality digital experiences. 

HPE - The disruption of banking

The disruption of banking

19/04/2016
Banking Technology

Digital disruption is the top-of-mind technological issue in the C-suite today. Senior executives in virtually every industry are trying to determine whether they should ignore, acquire, partner or compete with their new technology-driven competitors.

Fuji Xerox case study: Business Colour

Case Study: Business Colour - Proving the marketing value of essential mail

18/04/2016
Document Management Systems

Positive integration of campaign and business objectives can transform essential mail into a powerful, customer-focused marketing channel to improve response rates. In this case study, Diners Club found digital print technology driven by data analytics yeilded very positive business outcomes.

World Insurance Report 2016

World Insurance Report 2016

16/03/2016
Business Intelligence

The World Insurance Report 2016 (WIR) by Capgemini and Efma, identifies multiple threats pushing the insurance industry toward massive disruption.

Enhancing the customer program – how insurers respond to changing customer demand

01/03/2016
Customer Interaction Management

Success in customer engagement programs will hinge on insurers’ capacity to drive meaningful cultural and technological innovation across their businesses.

Fuji Xerox Document Management Solutions help NAB customers ‘Go Green’

19/02/2016
Document Management Systems

Document Management Solutions help improve resource efficiency and reduce operational costs. Read this case study about NAB’s campaign to help customers ‘Go Green’ and drive online statement adoption for credit card customers.

Case Study: Business Colour - Proving the marketing value of essential mail

05/02/2016
Document Management Systems

Essential mail campaigns are a powerful marketing channel for sending targeted messaging. The higher the relevance, the higher the response and the benefits of digital customisation far outweigh the incremental cost. Read more about strategic targeting segmentation in this ING case study.

Case study: Whitespace Management

22/01/2016
Document Management Systems

Leveraging the communications that you already send to your customers offers a low cost and effective marketing opportunity. By delivering timely and targeted messages, Amex was able to promote their brand, enhance the value of relationships and enrich their customer’s experience.

Blockchain: A Fundamental Shift for Financial Services Instituations

24/11/2015
Banking Technology

In the last year, millions of users were added to the Bitcoin ecosystem and daily transactions tripled. More revolutionary than the rise of Bitcoin, however, is the blockchain technology that makes it possible.