1
5
3
4
29
5
16
1
7
14
4
3
4
6
2
2
1
6
2
4
39
3
20
2
6
24
6
1
18
5
4
3
3
3
2
3
2
1
1

Standard Life adopts the Diligent Boards paperless solution across 58 boards and committees

16/09/2015
Information Management

Standard Life was looking to modernise the way it produced and distributed its board materials, whilst increasing efficiency for administrative staff and improving the end-user experience for Directors.

IBM Infographic

The Future of Banking & Financial Services Insights

15/09/2015
Banking

Live polling by IBM at FST Media's Singapore Technology and Innovation conference collected insights from 350 banking and financial services executives into financial crime, the mobile payment landscape, customer service priorities and how to acquire Gen Y customers.

Standard Life adopts the Diligent Boards paperless solution across 58 boards and committees

31/08/2015
Information Management

Standard Life was looking to modernise the way it produced and distributed its board materials, whilst increasing efficiency for administrative staff and improving the end-user experience for Directors.

Has CEM Replaced CRM?

28/08/2015
Customer Experience

CRM alone, as a technology platform, does not make an organisation customer-centric nor does it change the focus of the organisation from inward bound to outward bound.