Bringing the Banking Customer into Focus24/06/2015 Banking, Customer Engagement, Customer Experience
In a world where physical and virtual retail settings are rapidly converging, banks are finding that they need to engage with their customer in the right way and at the right moment in time.
PCI DSS for IT Pros and Other Humans16/06/2015 Enterprise Information Management
The Payment Card Industry Data Security Standard (PCI DSS) is one of the most difficult compliance requirements to follow. Varonis has reviewed the PCI Council's twelve-step program towards compliance and scaled it down to three straightforward meta steps.
Reimagining Wealth – Six Challenges Facing Wealth Management Firms09/06/2015 Cloud, Customer Data, Customer Engagement, Customer Experience, Customer Relationship Management, Managed cloud, Wealth Management
By 2020, over $101 trillion of assets worldwide will be actively managed, dwarfing today’s $63.9 trillion of accrued assets. This will be a watershed moment for the wealth management industry.
How to Exceed Client Expectations in Wealth Management09/06/2015 Cloud, Customer Engagement, Customer Relationship Management, Financial Services, Managed cloud, Wealth Management
Today’s clients expect more from their wealth managers: more reliability, transparency, personalised service and control over their financial destiny. The digital revolution has had a profound role in shaping these expectations.
INSIDER THREATS: Malice, Mistakes, and Mountain Lions05/06/2015 Enterprise Information Management
Protecting businesses against insider threats, whether malicious or accidental, is extremely difficult, especially when 71 per cent of employees say they have access to information they are not supposed to see. Read our free guide to six tactics for preventing insider threats.
Surfacing Critical Cyber Threats Through Security Intelligence25/05/2015 Security
Security Intelligence is the single most effective investment toward achieving the goal of becoming impervious to cyber threats.
Rebooting Wealth Management20/05/2015 Cloud, Customer Engagement, Social, Wealth Management
Over the next 50 years, more than $41 trillion in assets will move in the ‘great generational wealth transfer’, and financial advisors will be called upon to guide the family fortunes inherited by the next generation of investors.
The Cyber Threat Risk – Oversight Guidance for CEOs and Boards17/05/2015 Security
The fate of an organisation whose defences have been compromised will be influenced by the speed with which they can detect and respond to intruders. Read the report to learn:
• The emerging cyber threat vectors in 2015
World Retail Banking Report 201507/05/2015 Analytics, Banking, Banking Technology, Big Data, Customer Engagement, Customer Experience, Digital, Financial Services
Banks are undergoing a global stagnation that is translating into a flight riskfor customer and opening the doors to competitors, according to Capgemini’s 2015 Global Retail Banking Report. Drawing on one of the industry’s largest customer experience surveys – including responses from mo
World Insurance Report 201507/05/2015 Analytics, Big Data, Digital, Insurance
Insurers are being confronted by several waves of disruptive changes that threaten to upend long-standing ways of doing business, according to Capgemini’s 2015 Global Insurance Report. Extensive consumer research based on surveys of more than 15,500 consumers across 30 countries document
Leaders In Sales Analytics: Closing Deals With Data02/05/2015 Business Intelligence
Top sales performers are adopting the philosophy and parlance of data scientists to drive smarter sales strategies and close more business.
Insurance Agency Reduces Costs and Improves Productivity with Cloud Messaging from OpenText02/05/2015 Business Process Management
This report reveals how Bankers Insurance was able to ease the IT burden, improve employee efficiencies and reduce costs by moving to a cloud-based faxing solution with Fax2Mail.
Investec Asset Management Shows High Returns from All-Flash Array28/04/2015 Data Centre, IT Systems Management, Productivity
Investec Asset Management had plenty of challenges with their existing data centre storage and decided to replace their old hard drive system. Download this one-page case study to discover how Investec overcame their management and performance backlogs with a new virtual environment.
Empowering Sales with Self-Service BI24/04/2015 Business Intelligence
This e-book contains principles from four inspired books each containing powerful, transformative ideas based on the principles of happiness, loyalty, innovation and strategy.
Six Considerations for Securing a BYOD Workforce10/04/2015 IT Systems Management, Mobility, Security
How many devices does your business use? Whether a company provides iPads and laptops or employees bring in their own, more devices means more headaches for IT. Risky cloud sharing, unsecured wi-fi and lack of data encryption can be very costly.