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Rebooting Wealth Management

20/05/2015
Cloud, Customer Engagement, Social, Wealth Management

Over the next 50 years, more than $41 trillion in assets will move in the ‘great generational wealth transfer’, and financial advisors will be called upon to guide the family fortunes inherited by the next generation of investors.

The Cyber Threat Risk – Oversight Guidance for CEOs and Boards

17/05/2015
Security

The fate of an organisation whose defences have been compromised will be influenced by the speed with which they can detect and respond to intruders. Read the report to learn:
• The emerging cyber threat vectors in 2015

World Retail Banking Report 2015

World Retail Banking Report 2015

07/05/2015
Analytics, Banking, Banking Technology, Big Data, Customer Engagement, Customer Experience, Digital, Financial Services

Banks are undergoing a global stagnation that is translating into a flight riskfor customer and opening the doors to competitors, according to Capgemini’s 2015 Global Retail Banking Report. Drawing on one of the industry’s largest customer experience surveys – including responses from mo

World Insurance Report 2015

World Insurance Report 2015

07/05/2015
Analytics, Big Data, Digital, Insurance

Insurers are being confronted by several waves of disruptive changes that threaten to upend long-standing ways of doing business, according to Capgemini’s 2015 Global Insurance Report. Extensive consumer research based on surveys of more than 15,500 consumers across 30 countries document

Leaders In Sales Analytics: Closing Deals With Data

02/05/2015
Business Intelligence

Top sales performers are adopting the philosophy and parlance of data scientists to drive smarter sales strategies and close more business.

Insurance Agency Reduces Costs and Improves Productivity with Cloud Messaging from OpenText

02/05/2015
Business Process Management

This report reveals how Bankers Insurance was able to ease the IT burden, improve employee efficiencies and reduce costs by moving to a cloud-based faxing solution with Fax2Mail.

Investec Asset Management Shows High Returns from All-Flash Array

28/04/2015
Data Centre, IT Systems Management, Productivity

Investec Asset Management had plenty of challenges with their existing data centre storage and decided to replace their old hard drive system. Download this one-page case study to discover how Investec overcame their management and performance backlogs with a new virtual environment.

Empowering Sales with Self-Service BI

24/04/2015
Business Intelligence

This e-book contains principles from four inspired books each containing powerful, transformative ideas based on the principles of happiness, loyalty, innovation and strategy.

Six Considerations for Securing a BYOD Workforce

10/04/2015
IT Systems Management, Mobility, Security

How many devices does your business use? Whether a company provides iPads and laptops or employees bring in their own, more devices means more headaches for IT. Risky cloud sharing, unsecured wi-fi and lack of data encryption can be very costly.

Driving Customer Centricity in a Digital World

Driving Customer Centricity in a Digital World

10/04/2015
Big Data, Business Intelligence, Business Processes, Core Systems, Customer Data, Customer Engagement, Customer Interaction Management, Customer Relationship Management, Data Centre, Digital, Insurance

The rise of the ‘empowered consumer', coupled with the push towards digital distribution models, is fundamentally reshaping the insurance products of today.

The Flash Revolution Advances as the All-Flash Array Market Reaches a Tipping Point

08/04/2015
Data Centre, IT Systems Management

Breakthroughs in flash cost and compatibility have allowed for faster and more efficient data centres and a more reliable alternative to traditional hard disk infrastructure. If you’re making the move to all-flash storage, download the following Gartner-sponsored report to help you compare SSA vendors (Solid State Arrays) and discover valuable insights into the changing state of IT storage.

Mind over metrics – how social media and analytics have changed insurance

01/04/2015
Analytics, Social

Insurance companies cannot rely on traditional structured data alone if they are to prosper in the digital age, according to a panel of industry experts and technology leaders. FST Media’s 9th annual Technology & Innovation — the Future of Insurance conference featured a panel discus

Sales performance: Are you a laggard or leader?

27/03/2015
Business Intelligence

By connecting data from a variety of data sources, including CRM, marketing automation, and finance systems, Qlik® provides greater visibility across the entire sales cycle, allowing sales to better plan and improve performance.

5 Steps to Improve Email Compliance

17/03/2015
Security

While regulations governing email security can be complex, email security doesn’t have to be. This whitepaper outlines 5 straight-forward steps that organisations can follow to develop an effective policy to help address technical security safeguard standards for email.

Old techniques, new channel: mobile malware adapting PC threat techniques

13/03/2015
Security

Learn how to mitigate fraud risks even as cybercriminals innovate and extend PC threat techniques to the mobile device. Discover how cybercriminals steal credentials from a victim’s PC via malware or phishing to commit account takeover through the mobile channel and more.