9:00 | Chairperson's Opening RemarksLuke Hannan, Master of Ceremonies, |
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9:05 | Transforming from Within – Macquarie’s Journey Towards Agile DeliveryRichard Heeley, Chief Information Officer, Macquarie Bank |
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9:35 | Accelerating Digital with Low Code TechnologyR.Krishnakumar, Vice President & Head, ANZ, Newgen Software Technologies
- Leveraging low code technology to accelerate digital transformation aspirations with a modern platform at a lower cost
- Overcoming constraints to becoming fully digital – lack of contextual engagement, information silos, high IT dependency
- Case studies of effective digital transformation and improved business processes featuring global financial institutions
R.Krishnakumar
Vice President & Head, ANZ
Newgen Software Technologies
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10:00 | Panel - Future of WorkJeremy Hubbard, Group Executive, Innovation and Transformation, Rest Industry SuperBrendan Mills, Group Chief Information Officer, nib GroupRobert Dewar, Vice President - Financial Services Asia Pacific, Blue PrismFiona Monfrooy, Executive Director, Human Resources, ING Australia |
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10:45 | Pivoting and Accelerating Transformation with Intelligent AutomationKen Mertzel, Global Industry Leader – Financial Services, Automation Anywhere
- The broad capabilities of Intelligent Automation to help the Financial Services industry improve business performance and drive cost efficiency while encountering challenges such as increased regulatory scrutiny, high cost of compliance, back-office inefficiencies and outdated legacy systems
- Successful RAP Use Cases in KYC/AML Compliance, Loan Forbearance & Call Center Automation
- Key Success Factors to implement, scale and transform with the latest Intelligent Automation (RPA +AI); not only to reduce cost, but also to boost overall business performance as well as improve employee and customer experience
Ken Mertzel
Global Industry Leader – Financial Services
Automation Anywhere
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11:30 | Agile Transformation in the Crucible of COVID-19Jeremy Hubbard, Group Executive, Innovation and Transformation, Rest Industry Super |
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11:55 | Digital Enterprise Transformation – Moving Towards Modern, Compliant, Secure and Connected OperationsElisha Harrington, Innovation Evangelist, Chief Innovation Office, ServiceNow
- Delivering digital workflows, creating great experiences and unlocking productivity for employees and the enterprise
- Harnessing the fabric that powers digital transformation, maximising data flows to drive transformation and stay competitive
- Creating intuitive connected experiences, unleashing innovation at speed and scale
Elisha Harrington
Innovation Evangelist, Chief Innovation Office
ServiceNow
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12:20 | On-stage Interview: Cultivating Workplace Wellbeing in a New NormalMike Thornton, Chief Risk Officer, AIA Australia
- Understanding the new normal – what does this mean for people risk management?
- Why health, safety and wellbeing risks should be front of mind for every organisation
- Key drivers of effective leadership as the financial sector faces massive structural shifts
Mike Thornton
Chief Risk Officer
AIA Australia
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12:45 | The Journey from Data Chaos to ClaritySteve Singer, Regional Vice President and Country Manager ANZ, Talend
- Best practices to leading with data in uncertain times – addressing data siloes, quality and governance issues in a complex data environment
- Overcoming data challenges and finding success in a tough macroeconomic landscape
- What’s getting in the way of financial firms investing in and getting more return from trustworthy data
Steve Singer
Regional Vice President and Country Manager ANZ
Talend
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1:10 | On-stage Interview: Infrastructure Transformation through Cloud - Unlocking Business ValueAbdullah Khan, Group Head of Technology - Modern Enterprise Infrastructure, AMP |
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1:35 | Chairperson's Closing RemarksLuke Hannan, Master of Ceremonies, |
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