This panel discussion will explore how agencies are improving employee engagement, customer experiences, and reducing friction for their frontlines. We will also discuss the importance of:
- Simplifying user experiences whilst maintaining security
- Reducing friction with identity and access management across disparate work environments
- Modernising and safely transitioning to efficient, centralised and integrated cloud platforms
- Keeping a safe and seamlessly connected secure workforce
This panel discussion will shed light on startegies to build strong workplace culture along with streamlining organisation-wide processes for visibility and consistency.
- How do you define and standardise organisation-wide processes for visibility and consistency?
- How do you establish a strong workplace culture and maturity of process excellence?
- How do you empower teams for ownership of driving better delivery of community services?