8th Annual FST Government New Zealand 2022

1 September 2022 8:40 am - 5:30 pm

Museum of New Zealand Te Papa Tongarewa
  • Days

Attendance Is For Public Sector Employees Only

Join us at our 2022 FST Government New Zealand conference, as we invite thought leaders from the public sector and tech industry to chart NZ’s ongoing progress towards a unified eGovernment and track its digital innovation pipeline and citizen reception.

It seems that the New Zealand Government is continuing its digital success stories from recent years, as it reconfigures the COVID-19 pandemic as a learning curve for how to better leverage technology to digitally-enable Government operations and citizen outcomes for the future.

Digital innovation in NZ has spread across modernising the cloud-based workplace, increasing agility in response to crises and tackling the digital divide that emerged more so during the pandemic.

These policies form part of NZ’s threefold digital government strategy, which also comprises a strategy for digital public service and a Government digital work programme with trust, inclusion and growth at the forefront. Focused on enhancing citizen literacy, experience, accessibility and connectivity, these efforts continue to drive NZ along the path of innovation and a successful digital transformation journey.

Join us where we’ll explore:

  • NZ’s post-COVID recovery plan after the release of their ‘Wellbeing Budget’
  • The implementation of NZ’s internal and external cloud migration strategies
  • Whole-of-government digital transformation
  • How digital resources support the Government’s responses to the distinct needs of citizens
  • Data governance and privacy mandates
  • The future of connectivity in New Zealand
  • A next-generation cybersecurity strategy that is adaptive, intuitive and automated
Minister of Commerce and Consumer Affairs, Minister for the Digital Economy and Communications, Minister for State Owned Enterprises and Minister of Statistics
Government Chief Digital Officer
Te Tari Taiwhenua Department of Internal Affairs
Chief Executive and Secretary
Ministry of Foreign Affairs and Trade Manatū Aorere
Deputy Chief Executive Te Whakatairanga Service Delivery
Hīkina Whakatutuki Ministry of Business, Innovation & Employment
Chief Executive
Ministry for Pacific Peoples Te Manatū mō ngā Iwi ō te Moana-nui-ā-Kiwa
General Manager Data System Capability - Data System Leadership
Stats NZ Tatauranga Aotearoa
Deputy Commissioner, Information & Intelligence Services
Inland Revenue Te Tari Taake
Chief Data Officer
Westpac New Zealand
Group Manager of National Digital Services and Chief Technology Officer
Ministry of Health Manatū Hauora
General Manager Digital Architecture
Auckland Transport
Kaihautū Hangarau me Pūnaha | Director, Technology and Systems
Te Puni Kōkiri Ministry of Māori Development
Manager Mission Enablement
National Cyber Security Centre
Chief Information Security Officer
New Zealand Defence Force - Te Ope Kātua o Aotearoa
Central Region CISO
TAS – Kāhui Tuitui Tāngata- Te Whatu Ora Health New Zealand
Chief Data Officer
Commerce Commission Te Komihana Tauhokohoko
Tumu Whakarae / Principal Advisor Maori
Parliamentary Services
General Manager, Wellbeing & Impact
Trust Tairāwhiti
Data and Information Lead
Trust Tairāwhiti
Chief Information Officer
US Department of Energy
Former Chief Digital Officer & Director Agency Partnering
Stats NZ - Tatauranga Aotearoa & Department of Internal Affairs - Te Tari Taiwhenua
Chief Data and Technology Officer
Wellington Water
Chief Information Officer
New Zealand Defence Force - Te Ope Kātua o Aotearoa
Chief Data Officer
Ministry of Foreign Affairs and Trade Manatū Aorere
Chief Digital Officer and Head of Location Information
Land Information - Toitū Te Whenua
General Manager - Data Science and Analytics
Inland Revenue - Te Tari Taake
Chief Information Officer
NZ Parliament Pāremata Aotearoa
Head of Architecture - IST Strategy and Architecture
Transpower New Zealand
Acting Head of Information Systems
MetService Te Ratonga Tirorangi
Head of Data Governance and Strategy
NZ Post
Chief Technology Officer | Āpiha Hangarau Matua
Stats NZ Tatauranga Aotearoa
Manager - Solution Architecture
NZ Police - Ngā Pirihimana o Aotearoa
Director, Customer Workflows Solution Consulting
Head of Digital Transformation
Regional Vice President, Sales Engineering APJ
Regional Vice President, Australia and New Zealand
Client Technology Director & Chief Technologist, Federal Government & Public Sector


Build for the Future: The Continuous Modernisation of Government

Predicting the future is hard! And guess what? Government Agencies don't get to transform and then pause. It's a continuous evolution of keeping up with the expectations of citizens and agency stakeholders. 

Today, agencies face;

  • Rising demand and expectations for existing and new services
  • Massive workload spikes
  • Heightened media and citizen scrutiny

This session will explore how government agencies can demonstrate agility, streamline processes, and improve experiences while preparing for whatever lies ahead.


Digital Government Beyond 2022: Realising the Outcomes of Improved Capabilities, Experience and Economy

  • In a post covid world, how do we see digital strategies evolving?
  • Citizen-centricity: what do we truly mean by this and what defines a good experience with government?
  • How do we unlock greater enterprise and technology value for the benefit of citizens?
  • Becoming a digital business: the cultural shift required to become a customer-centric, connected, and agile Public Sector organisation

Why is Having a Digital Adoption Strategy a Game Changer?

Thousands of leading enterprises use WalkMe to accelerate their digital transformation strategy. Hear how our customers in New Zealand are boosting user productivity, unlocking efficiency and increasing effectiveness through leveraging digital adoption. 

  • What are the key opportunities for leveraging data and insights for greater public value within NZ and how do we place the citizen at the centre?
  • How do we further empower citizen service delivery through data capabilities?
  • Trust and confidence: how do we protect citizens data privacy but avoid critical data not being leveraged due to risk aversion?
  • How do we equip and support wider technology and business groups with the right data skillsets?

The NCSC’s Manager Mission Enablement, Michael Jagusch will share insights from the NCSC’s work including an overview of the current threats facing new Zealand organisations NCSC.  He will set out how the NCSC works with organisations to help increase their resilience to those threats and outline steps organisations can make to build their own cyber resilience and to be prepared for when incidents happen.

The GCSB’s National Cyber Security Centre focus is on the cyber resilience of New Zealand’s nationally significant organisations over a wide range of sectors. It offers cyber threat detection, disruption, advice and deterrence functions to support public and private sector organisations’ cyber security. Detection and disruption platforms enable visibility of a range of nationally significant organisations for advanced threats. The NCSC operates a 24/7 incident response capability to assist response to potentially high impact, nationally significant cyber security incidents. Its advisory and regulatory work includes cyber security resilience raising, resilience campaigns, threat and vulnerability assessment, and regulatory security risk assessment of telecommunications network changes, space launch activities and overseas investment. Deterrence activities include high grade cryptographic services, and inspection and accreditation for highly classified sites and systems. The NCSC supports the Government Chief Information Security Officer function, of the Director General of the Government Communications Security Bureau, providing information security policy and guidance for the public sector.

Delivering Outstanding Technology Initiatives Without Compromising on Security

  • In the hope to keep up, how can government agencies set up to tackle the changing nature of risks, on an ongoing basis?
  • How do we improve interactions between the business, technologies, and competing cyber strategy priorities?
  • How can agencies improve resilience and shared learnings when it comes to Information Security
  • What marks a well-aligned security function within the business?

Measuring the Pulse: Embracing Data to Improve Citizen Wellbeing and Engagement

  • How do we turn the power of data into actionable business insights?
  • How to operationalise insights gathered about our citizens to understand the impact and value of programs of work
  • Strengthening clear relationships and decision-making between data, investments, and outcomes
  •  Supporting the infrastructure, processes and systems required to measure real-time wellbeing in Aotearoa

Lessons from the U.S. Department of Energy: IT Modernisation in a Rapidly Evolving Risk Landscape

  • What steps can we take to enable an interconnected, digital government to provide personalised, inclusive, and accessible services across government?
  • Connectivity and information sharing across departments is critical. How is this being addressed? What’s working and not?
  • How can agencies build resilient services that can pivot quickly to meet new and increased demands or maintain service levels when supply chains are affected?

  • How can the Government sector use Data and Analytics to deliver better experiences and outcomes for NZers?
  • What are the challenges and barriers to using/operationalising analytics to improve outcomes?
  • How are you overcoming those challenges and barriers?

  • Why citizen expectations are changing to demand a more frictionless digital experience
  • Enhancing security, verification, and authentication across digital services
  • How a seamless, integrated identity management strategy supports UX and Security
  • Allowing citizens to truly own their own digital identity, rather than attempting to recreate it for every new service

  • Beyond Digital: let’s decipher the ‘code’, what is identity? How in reality would departments leverage this to deliver citizen centric services in an efficient, personalised and cost effective omni channel approach
  • Build personalised and easy-to-access services: what it takes to deliver smart, simple, and seamless personalised customer identity experiences for the citizens
  • Protect citizen data and privacy: rise in citizen and business partners expectations about protecting sensitive data. Learn how to secure it by using identity access management capabilities
  • Build a strong digital economy: explore how digital identity is the front door to all online services and essential to build strong partnerships for a digital secure economy
  • Build Vs Buy: why build when you can buy is more important than ever for the government post pandemic to reduce operational costs and speed to implementation

  • What does enterprise AI/ML mean for government ministries?
  • MLOps and how pipelines can accelerate the adoption of ML models
  • How AIOps and AI SecOps can provide scalability and observability of operations
  • How can AI conversational interfaces scale public service desks?

  • What does a highly capable hybrid workforce look like in Public Sector?
  • Identifying primary pain points for hybrid workers in Public Sector
  • How do teams share an aligned change journey regardless of their mode of work?

  • The innovation behind breaking down barriers and why this disruption is necessary
  • Are we modernising for the sake of it? Putting diversification and cultural inclusivity at the forefront of a new workforce era
  • How do we overcome past trends in corporate hierarchical models?
  • If the desired future is improved employee experience and greater efficiency; how do we power this shift? 
  • Harnessing the hybrid revolution and where to next?

  • How are Government Agencies using data to redefine how they deliver services and interact with the public?
  • How are Public Sector Agencies able to see and understand what is happening around them and make informed decisions during every stage of a crisis?
  • How can Governments truly transform and fully leverage data and analytics technology investments?

  • What does digital and business transformation mean to you?
  • How do you assess the digital maturity of your organisation?
  • In what ways should we keep our Cloud environment secure?
  • Why is it important to modernise and move to the right mix of hybrid cloud?

  • How Important is New Zealand Data Residency and Sovereignty?
  • How can IT be more sustainable and environmentally friendly?
  • Which Cloud/s are right for your business needs?
  • How important is multi-cloud in your Digital transformation strategy?

  • How do we equip teams to thrive in support of change?
  • How do we align the right technology and culture to create an environment of effective change?
  • How do we manage our risks and avoid building legacy challenges for the future?
  • The path towards a continuous improvement mindset and transformation culture

  • Why is a legacy VPN approach no longer suitable for a cloud and mobile future?
  • What is a Zero Trust Network Architecture and how can we achieve it?
  • What are the business benefits of ZTNA, and how to deliver the best user experience?

  • Where do the organisation’s greatest security risks reside? 
  • Equipping the modern workforce with the tools and skills to mitigate risk exposure 
  • How do we encourage greater ownership of IT security on an enterprise-wide scale? 
  • How does security become an enabler to the business when it comes to experience and delivery?

  • How to gain visibility of all your assets in a complex, changing, hybrid IT/OT, multi-cloud world
  • How to translate technical vulnerability data into business risk that everybody understands
  • How to prioritise remediation efforts to reduce risk to most valuable assets first
  • How to use metrics, dashboards, workflows and automation to reduce risk, reduce time to remediate and communicate clear and relevant information to the people who need it

  • Sharing studies and experiences from incident response scenarios as well as joint cybersecurity agencies across government
  • Understanding the big ticket items that demand the most urgent attention of any cyber resilience strategy
  • What factors impact the cost of a data breach most positively and negatively?

  • How do IT leaders manage a strategy to optimise existing technology and at the same time drive transformation ?
  • How do we best support evolution of existing environments to satisfy constantly changing business demands?
  • Facilitating organisational transformation by enabling focus on critical initiative and value-add transformation
  • Reducing security risk and related work efforts whilst increasing compliance

  • What does process transformation mean for the workforce, customer, and service delivery?
  • What are the critical steps in communicating change and instilling feedback loops?
  • How do we augment changing processes through the right technology and culture to suit?
  • How can we take greater ownership of continuous improvement within the organisation?

  • How is Government reforming to improve the digitisation of documents plus cope with new volumes of interactions and electronically-enabled experiences for citizens?
  • Unpack how to shift frontline services to online channels while upholding the rigorous checks and balances needed when assessing high risk services such as issuing of permits and payment of grants
  • Share how you execute a strategy around consolidating the number of technologies in use within your organisation while harnessing the latest innovations
  • Whats the secret to managing risk, managing the organisational change, all while delivering the quickest time to value for staff and citizens alike

In this peer-to-peer discussion, you will gain exclusive insight into the Digital Smart report, recently launched in partnership with Deloitte. ​

  • How to meet the high expectations of citizens around digital delivery of public services​
  • Embedding a citizen-first mindset to deliver exceptional digital experiences​
  • Build the right internal digital capability and drive employee engagement

  • Identifying the reasons why criminal and regulatory investigations are time-consuming and often protracted
  • How can we streamline criminal and regulatory investigations whilst operating within fiscal resource budgets?
  • How do we implement new criminal and regulatory investigation methodologies that create efficiency and avoid resistance to change (unwillingness to adapt to new circumstances or ways of doing things)?

For sponsorship enquiries:
Chris Da Ros
Group Director
T: +61 475 445 345
To participate as a speaker:
Henna Qaisar
Senior Conference Producer
T: +61 410 828 401
For event and marketing enquiries:
Iesha Johnson-Gledill
Senior Event Manager
T: +61 424 048 577