8th Annual FST Government Victoria Summit 2023

26 July 2023

Crown Towers Melbourne


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Attendance Is For Public Sector Employees Only


As the ramifications of the last few years persist, so has the Government’s reprioritisation of digital transformation for public service functions, with commitments to building future-ready and resilient industries, investing in the digital infrastructure and skills, fostering a culture of innovation and continuous learning, ensuring digital inclusivity, and facilitating seamless digital interactions between Government, businesses and the community.

Addressing these issues and more, FST Government is delighted to host our 8th annual Victoria conference in 2023. We welcome esteemed technology and digital innovation thought leaders from the public sector to discuss trends that are shaping the future of digital government.

Join us where we’ll explore:

  • The state’s Whole-of-Government Digital Transformation Program
  • The re-engineering of Victoria’s Digital Resources and Capabilities
  • The Advancement of Omni-Channel Services and Platforms for Citizens
  • Data Governance and Adaptive Cybersecurity
  • And much more
Event Information
26 July 2023 8:00 am - 5:30 pm
Event Highlights
8th Annual FST Government Victoria Summit 2023
13 Speakers
20 Discussions
12 Sponsors
The Hon Danny Pearson
Victorian Government
Frances Cawthra
Luke Halliday
Digital Victoria
David Cullen
Digital Victoria
Sven Bluemmel
Office of the Victorian Information Commissioner
Nu Nu Win
Commonwealth Treasury
Minister for Government Services, Minister for WorkSafe and the TAC, Minister for Consumer Affairs and Assistant Treasurer
Victorian Government
Chief Executive Officer
Victorian Government Chief Technology Officer
Digital Victoria
Victorian Government Chief Information Security Officer
Digital Victoria
Information Commissioner
Office of the Victorian Information Commissioner
Assistant Secretary Structural Analysis Branch
Commonwealth Treasury
Victorian Government Chief Data Officer
Digital Victoria, Department of Government Services
Chief Information Officer
Department of Jobs, Skills, Industry and Regions
Chief Information Security Officer
Department Transport and Planning
Chief Information Security Officer
Department of Justice and Community Safety
Executive Director User Experience, Data and Insights
Court Services Victoria
Executive Director Infrastructure Services
Former A/Director, Digital Health
Department of Health and Human Services

Stay tuned for further speaker announcements...

Our peer to peer roundtable discussions enable you to engage with other attendees as they rotate from table to table.

Each discussion features one of 20 distinct topics and is hosted by a technology expert together with a government co-host to drive an engaging conversation amongst the participants.

This year's top themes span across Digital Leadership, Workforce Transformation & Development, IT Capabilities, Evolving Technology, Cyber Uplift, Advanced Data & Analytics, and more.

Building a Future-Ready Victoria: Embedding Citizen-First Approaches in IT Strategy to Supercharge Digital Transformation 

  • Digital Transformation Strategy: How do we prioritise transformation and operating model redesign in line with the Future Ready Victoria: Digital Strategy?
  • Evolving Transformation: How is the Victorian Public Service evolving and adapting to meet the changing needs and demands of citizens, employees and businesses?
  • Accessibility: How can we best engage and provide citizens with government services, resources and tools?
  • Government Capability: How do we create an environment to improve current workforce capabilities and attracted skilled employees to join the public sector? 

Developing a Data-Driven Public Sector: Accelerating Innovation and Citizen Outcomes with Data on Your Side 

  • Data Driven Decisions: How can we best leverage data and predictive analytics to improve citizen services, decision making, processes and systems and proactively anticipate the need for new ones?
  • Information Management Innovation: How can government modernise information management processes, programs and systems?
  • Skills and Talent: How does data fuel more skilled employment in the public sector?
  • Data Security: What can organisations do to keep citizens data safe while complying with Victorian government frameworks and guidelines?

From Reactive to Proactive: Understanding, Strengthening and Evolving Cyber Security Capabilities and Risks

  • Cyber Expectations: How do we ensure security services comply with organisational and government strategies and uphold citizen expectations and trust?  
  • Proactive Processes: What should organisations when shifting from reactive to proactive policies, programs and processes? 
  • Threat Identification: What can we do to prioritise cyber security threat identification, risk response and understanding across the Victorian public sector? 
  • Cultivating Capabilities: How do we attract and build on cyber skills, talent and rescources within Victorian government? 
  • How do we equip teams with a digitally transformative culture in support of change?
  • How do we augment transformation through the right technology and culture to suit?
  • How do we avoid building our next legacy system?

  • How can government stay agile and responsive to changing needs and expectations, and ensure that they are continuously improving citizen experience over time?
  • What are some best practices for creating a culture of customer service within an organisation?
  • How can we best utilise technology and feedback to better understand citizen needs and preferences, and use that information to improve government services?

  • What are the greatest contributors to a successful change management initiative and leadership?
  • How can departments make effective and influential decisions regarding transformation?
  • In initiatives that involve multiple departments and agencies, how can change leaders align priorities when making decisions?
  • What are some of the best practices that agencies can adopt when executing change?

  • How can the government balance the need for innovation and progress with the need to ensure the reliability and stability of its digital citizen services?
  • What does the successful integration of policy, people, and technology look like in practice?
  • How are government agencies addressing the challenges and opportunities presented by emerging technologies in their digital transformation efforts?

  • What are some key strategies for cultivating a data-driven culture, and what are some of the challenges you face?
  • How can agencies break down data silos and improve information sharing across government organisations?
  • What are some best practices for leveraging data to improve citizen services while maintaining trust and transparency?

  • How are government agencies measuring digital transformation and end-user experience initiatives as part of their own transformational journeys?
  • How could you provide a better, more proactive service for end users within your organization? Could a proactive service improve the reputation of IT teams?
  • How do you measure or compare performance of individuals working onsite vs. remotely? How do you troubleshoot issues with home-based users and ensure the experience is the same regardless of the location of the workers?

  • How can government organisations strike a balance between collecting necessary data for public services, ensuring information security and building citizen trust?
  • How can emerging technologies contribute to enhancing data safety while enabling efficient government operations?
  • What measures are being taken to safeguard collected data from unauthorised access, breaches or misuse?

  • Is the organisation ready to leverage evolving BI capabilities?
  • How do we turn the power of data into actionable business insights?
  • How do we improve the way we apply human and technological lenses to information?
  • What are the key differences in data enabling transformation as opposed to increasing organisational complexity?

  • Fear and understanding: what are the perceived versus realistic risks most departments are exposed to?
  • How do we ensure technology and process decisions come from a place of assurance rather than doubt?
  • What are the steps towards emplacing effective plans for worst-case scenarios?

  • What are some tips and obstacles associated with implementing a top-down security culture?
  • How important are security risk assessments for informed decision-making and what are some steps for conducting them efficiently?
  • How can agencies improve collaboration and information sharing to better identify and mitigate cyber risks?

  • How can state governments ensure that their cyber security policies and practices are up-to-date and effective, given the constantly evolving nature of cyber threats?
  • What role do public sector employees play in maintaining cyber security, and how can organisations be trained and educated to be more cyber-aware and secure?
  • How can the public and private sector collaborate to share threat intelligence and cyber security learnings?

  • How can governments utilise emerging technology and tools to enhance data integrity, transparency, and security?
  • What are the potential applications of new technologies such as AI in threat detection, anomaly detection, and incident response?
  • What challenges and considerations should be taken into account when implementing technologies, software and tools in government cybersecurity frameworks?

• What are some current processes in government that can be streamlined and improved?

• What do you do to identify the processes to automate?

• What new digital tools and function-specific training have you adopted to support your transformation?

  • Managing risk in an increasingly open world
  • Ensuring responsible use of AI and ML
  • Positive and negative impact of AI and ML on customer journeys

  • How can Artificial Intelligence be utilised in the VIC Public Sector?
  • What are the perceived versus realistic risks, benefits and capabilities?
  • What does successful implementation of AI into government look like?

  • How does AI, ChatGPT, and emerging technology fundamentally change the way we operate?
  • What is the Governance vs Innovation conversation?
  • Leveraging AI leadership across VIC Government, Industry, and Vendor resources to identify organisational opportunities and gaps
  • How do you foster the ability to move fast when responding to the emergence of new capabilities from a policy, technical, and safety point of view?

How do we look to boost seamlessness between people, processes and technology?

What are the steps to enabling greater collaboration across digitised channels?

How do we best communicate change across increasingly intricate environments?

  • The context and role of data curated specifically by government in supporting citizen and industrial initiatives
  • The ramifications of information accessibility and availability done well versus poorly within government
  • Government’s role in driving economic and community change through insights

  • Given the current war for talent, how can the public sector improve its value proposition to remain competitive in today’s labour market?
  • What importance does your organisation place on diversity and inclusion, and what steps are being taken to promote a more diverse and inclusive work culture?
  • What are some strategies and challenges to upskilling and future-proofing your workforce?

  • How do we accelerate transformation through the right technology?
  • How can agencies ensure their employees are prepared for these changes?
  • How do we avoid building the next legacy system?

For sponsorship enquiries:
Damien Yong
Senior Sponsorship Sales Manager
T: +61 2 8484 0927
To participate as a speaker:
Jasmine Haw Alverez
Conference Producer
T: +61 2 8484 0918
For event and marketing enquiries:
Vidya Gopinath
Head of Operations
T: +61 2 8484 0916

Delegate attendance is reserved for Government Officials ONLY (includes local, state, federal government, utilities and university employees).

For more information on sponsorship opportunities, please contact govsales@fst.net.au or +61 2 8484 0918.

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By agreeing to the Terms and Conditions for complimentary VIP Registration, you acknowledge that to qualify for that complimentary VIP pass the delegate needs to be currently employed by a public sector organisation.

Should you be unable to attend on the day of the conference, a ‘like-for-like’ substitute is welcome to attend in your stead at no extra charge, provided we are informed of the change up to 14 days prior to the conference. Any cancellations made within 14 days of the conference, with no relevant substitute provided, will incur a $150+ GST non-attendance fee. This fee will be used to cover delegate material costs and catering costs incurred by FST Media on submission of delegate numbers to the conference venue.

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