Disrupt or Be Disrupted – AI-Powered Customer Experiences Roundtable

25 October 2024 12:00 pm - 2:00 pm

Sydney | TCS & Amazon Web Services
About the Event

FST Media in partnership with AWS and TCS, are hosting a closed-door executive roundtable to discuss “Disrupt or Be Disrupted: Breaking the Mold with AI-Powered Customer Experiences.”   

Hosted over a complimentary lunch service at Kingsleys Steakhouse, the attendees will delve into how AI-powered solutions can help financial institutions accelerate their transformation, improve customer experiences, and enhance operational efficiency.   

The roundtable will cover the following key topics under Chatham House Rules:   

  • Accelerating Cloud Transformations: Explore how cloud modernization programs can help financial institutions in Australia accelerate their digital transformation journeys.   
  • Leveraging Generative AI: Discover how AI solutions can improve customer experiences, increase employee productivity, and streamline business operations.   
  • Improving Customer Insights: Learn how to gain better insights into customer behavior and preferences, helping financial institutions acquire new customers and hyper-personalize services.   
  • Enhancing Operational Efficiency: Find out how AI-powered automation can drive operational efficiency across marketing, sales, and service capabilities.     

 

Details at a glance:   

  • Venue: Kingsleys Australian Steakhouse, 29a Kings Street, Sydney NSW 2000  

Audience: Chiefs, General Managers Heads of Department and AI Leaders.

Contact Us
For delegate enquiries:
Ben Harris
Bespoke Events Producer
T: +61 422 841 077