AusPost unveils employee verification system


Australia Post has launched a new background screening service, giving businesses and government agencies the power to vet prospective employees in real-time.

Leveraging AusPost’s Digital ID verification service, the aptly named Workforce Verification system allows employers to perform background checks on candidates, including screens for identity, police, and visa checks.

Australia Post Head of Product – Identity Services, Christian Seely, said its new all-in-one, “low-touchpoint” interface will prove a “game-changer” for HR professionals, streamlining the hiring and onboarding process, whilst reducing administration costs and candidate dropouts associated with existing background checking processes.

“We know the importance of businesses and government agencies knowing who they are hiring – and the strength of our offering is the flexibility to offer a dual online and in-store process, leveraging our extensive network of post offices,” Seely said.

AusPost acknowledged existing employee screening services remained cumbersome, requiring HR to manually submit documentation to conduct criminal records and immigration status checks that can tie up administrators.

Through the new platform, job candidates can upload relevant documentation online and have it verified by AusPost; while the verification process can be commenced online by the candidate, it must then be completed in person at an AusPost store. However, employers will be able to track the status of the employment checks through the Workforce Verification platform in real-time.

Australia Post said nine customers had already signed on to the service, “with many more in the pipeline”.

The release of the new job screening platform comes less than a month after AusPost’s Digital iD service received accreditation by the Government’s Digital Transformation Agency (DTA) as a “trusted identity service”.
AusPost says it completes more than 8 million identity checks, 1.9 million passport applications, and more than 2 million employment checks each year.