The NSW Government’s digital service hub, digital.nsw, has revealed key changes to its existing whole-of-government funding model, expected to be implemented by mid-year.
The Digital Restart Fund will adopt agile as a guiding philosophy for digital projects funding, shifting away from a predetermined funding mechanism (largely driven by finance) to a more iterative model based on the agile methodology – the widely embraced software development model which encourages incremental, evolutionary and continuous improvement to solutions.
“As many agile practitioners know, the biggest inhibitors to widespread digital adoption are the traditional funding and governance processes over projects,” digital.nsw said in a statement.
“Traditional delivery models don’t account for changing requirements, unknowns in technology, or new ideas along the way.”
The agency undertook a series of consultation and co-design discovery sessions with key stakeholders – including agency CIOs – to reveal core services priorities to be pursued at the Digital Restart Fund’s launch.
The consultation concluded with a “short list” of 18 high-priority digital investment opportunities to be explored across government.
Participating CIOs were then asked to prioritise two sets of criteria – cost to implement versus impact to citizens, and implementation risk versus transformation of the business – resulting in a final shortlist of 10 core and common services that will be explored.
Among the 10 priorities were: a new login option for citizens to access any government website or application via their MyServiceNSW account; an easier migration model for agencies to use cloud services via automation; and a new process for API discovery, sharing, and reuse by agencies to reduce costs and improve whole-of-government integration.
Digital.nsw expects to have a portfolio view of the whole-of-government services in the coming few weeks, with the Digital Restart Fund’s operating model to be finalised by mid-2019.