NSW Police on recruitment drive for new tech chief; Sydney Opera House seeks new CTO


The NSW Police Force (NSWPF) is on the hunt for a new Chief Information and Technology Officer (CITO), two months after the departure of former CITO Gordon Dunsford.

The to-be-appointed CITO will be tasked with overseeing the Force’s entire Information and Communications Technology (ICT) function, ensuring the police service can “maximise returns from ICT investments to improve operational effectiveness”.

The new CITO will carry on the considerable legacy left and headway made by Dunsford, who served four years as the organisation’s first CITO – a merger of the formerly separate roles of chief information officer and chief technology officer – before his departure in January, joining the Australian Energy Market Operator (AEMO).

For his efforts to advance the Force’s ICT function, Dunsford was ranked 3rd on the 2020 edition of the CIO50.

Nine months prior to Dunsford’s departure, NSW Police secured a deal with US-based public safety software provider Mark43 and Unisys to replace its nearly three-decade-old core operational policing system (COPS) with a new cloud-based integrated policing operating system (IPOS).

The “single platform” IPOS will be used for day-to-day policing operations for the NSWPF’s 20,000 staff, including records management, investigations, and forensics, and will also replace the Force’s decade-old computer-aided dispatch (CAD) system, provided by Fujitsu, for call-taking and service dispatch.

Expected to be deployed over the next five years, the new CITO will have considerable sway over the direction of the IPOS rollout.

The CITO will report to Deputy Commissioner, Corporate Service, Mal Lanyon.

SOH seeks new CTO

The Sydney Opera House Trust has also posted for a new Chief Technology Officer to oversee technology and cybersecurity management at one of Australia’s most recognisable cultural icons.

The role was recently vacated by Nic Boling, who served six years in the position across more than a decade at the SOH.

Boling departs for the private sector, joining Tessitura (where he has held a board position since 2019), a specialist CRM developer for the arts and culture institutions, as vice president, IT and Security.

The new CTO will be called on to develop and implement the SOH five-year technology strategy, with a priority to migrate its legacy systems to public cloud.

The CTO leads a team of 40 technical specialists overseeing the implementation of ICT standards and governance frameworks, information security policies and procedures, management of special platforms and monitoring information security compliance.

“The role is very broad including responsibility for the bespoke Sydney Opera House website and key technologies supporting the business including the ticketing consortium, marketing technologies and theatre systems,” the SOH noted in its job description.

This includes management of the SOH’s ticketing software and an e-commerce API, the Unified Customer Support System (UCSS), which covers more than 1,800 events and serves close to 11 million customers each year.

Applications for the NSW Police Force CITO close on 20 March, with the Sydney Opera House Trust accepting applications for CTO until 24 March.