Executive Columns

“Globally, around 5.5 million new devices connect to the Internet every day. Every second, more than 205,000 new gigabytes of data are created, which is the equivalent of 150 million books…”

“Technology is a fantastic enabler for innovation but the pace of change is fast and competition intense; we need to be agile in development and testing, execute quickly – and then refine as we go to keep pace with customer...

Innovation and technology are supporting better fixed income portfolios by making it easier for retail investors to access corporate bond returns on the ASX.

It is hardly a surprise to anyone today to hear that the pace of technology is accelerating, and that it is accelerating at an unprecedented rate. Technology is transforming in every part of our lives – how we communicate, live, work,...

In 1903, Henry Ford’s lawyer, Horace Rackham, was advised by the President of the Michigan Savings Bank against investing in Ford Motor Company. According to the bank chief, “The horse is here to stay but the automobile is only a...

The millennial market is sometimes both revered and feared in equal measure, it seems. Long touted a force that marketers ignore at their own peril, this group of 18 to 35 year olds is only increasing in its power to...

SMEs often comprise more than 80% of total businesses in emerging markets, yet their access to finance can often be restricted, leaving limited options to raise capital and fund future growth plans. So while the appetite to innovate and grow...

Singapore is gearing up to become the world’s first Smart Nation with the government embarking on initiatives that harness technology to improve lives and build stronger communities. Some of these scientific developments, such as autonomous vehicles, will fundamentally change the...

FST Media: Who will survive the fintech revolution and why? Johnstone: The answer is “whoever best delivers a sense of belonging and engagement.”   Let’s start with some cold hard facts. The recently released 2016 World Banking Report highlights that...

Receiving junk mail in the post was an unavoidable hazard a couple of decades ago in the age of massmarketing. The hit and miss approach dominated the customer communication landscape, with less than optimal results for businesses and consumers alike....

Four years ago, IBM launched ‘Watson’, the result of a decade-long research project, which has the capacity understand ‘natural language’, and an unprecedented capacity to read and ‘digest’ electronic documents.  To prove these claims, IBM arranged a tournament of “Jeopardy”....

The 2014 Murray Inquiry into Australia’s financial system presented us with key findings on what the future might hold for financial services in Australia.

There is often a misconception that innovation is about inventing ‘the next big thing’, but for me it is about simplicity. Anyone can make things complicated, but it takes real skill to make things simple. Rather than focusing on innovation...

We live in a fast-paced world where technology and the digital space have changed our lives – from the way we learn, entertain and shop, to how we connect, communicate and do business. In an age where speed and convenience...

Maybank has always been proud of its innovative heritage. Over our 50 years of history, we have brought many firsts to Malaysia, especially in retail banking. To begin with, in 1978, our Kuala Lumpur main branch was the first Malaysian...