The Role of Innovation as a Positive Business-Enabler by Vivek Bhatia, CEO, Lumley Insurance


I’m a strong believer in the mantra “we think tomorrow; we act today”.

Inevitably, when we think about where we want to be in the future, there are skills, systems, people or product offering gaps that a business must overcome. This is where innovation and the ability to think and act
differently come into play.

With ailing market conditions creating pessimism in the business community, the need to think of the future has never been more important. The insurance industry is changing as players exit, consolidate or look to grow. We’re all looking for ways to stand out from our competitors and demonstrate that we can deliver sustainable value to our
customers – new and future.