The Government has announced it is currently inviting tenders to support the expansion of the Regional Tech Hub which offers support to regional, rural and remote consumers of telecommunications services.
The tender will cover the work of the Hub for three years from 1 July 2023.
The Government has committed $6 million to expanding and extending the work of the Hub under its $656 million Better Connectivity Plan for Regional and Rural Australia.
The Regional Tech Hub currently supports regional, rural and remote consumers of telecommunications services with independent, factual information and troubleshooting advice.
The Hub also provides expert advice about how to connect and stay connected to communications services.
The expanded operation of a Regional Tech Hub is expected to support the recommendation of the Regional Telecommunications Independent Review Committee (RTIRC) 2021 Report for a substantially enhanced and resourced Regional Tech Hub.
“For Australians who live and work in areas outside of our major cities and towns, accessing and troubleshooting phone and internet connectivity can be more complex for a range of reasons,” the Minister for Communications, Michelle Rowland, said.
“The Hub helps people work through these challenges and ensure regional communities can reach their full potential.
“An expanded Regional Tech Hub will ensure independent and factual information is provided to and tailored for the unique circumstances experienced by regional, rural and remote communities.”