Roundtables

Roundtables

  • FST Media
  • 14 October 2019
Highlights from the FST Media/SAP Roundtable in Sydney 2019: At a recent SAP/FST Media roundtable session in Sydney, senior executives from Australia’s leading FSIs expressed concern over the immediate reputational hit taken in the wake of the Royal Commission and consumers’...
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  • FST Media
  • 12 September 2019
Highlights from the FST Media/SAP Roundtable in Melbourne 2019: Speaking at the FST Media/SAP Roundtable recently, representatives from the banking and insurance industries roundly acknowledged the correlation between customer trust and their companies’ bottom lines, stressing the need for greater investment...
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  • FST Media
  • 20 August 2019
Highlights from the OpenText/FST Media roundtable series: Melbourne & Sydney, 2019 Persistent changes in prudential and consumer protection regulations are placing undue pressure on financial services institutions to enforce compliance, whilst industry watchdogs are furthermore failing to adapt to changing...
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  • FST Media
  • 9 July 2019
At a recent executive round table hosted by SAP and FST Media in Singapore, we discussed with senior executives from key financial services institutions some of the key challenges and transformation strategy to improve CX through better sales experience.  Customer experience...
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  • FST Media
  • 3 May 2017
The entry of customer-focused fintechs, whose products promote convenience and the ease of switching financial service providers, are shaping consumer expectations today. In turn, traditional financial services providers need to adopt a more customer-centric approach. If not, they risk being...
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  • FST Media
  • 7 February 2017
Internet of Things (IoT) promises an era of automation and machine learning that will change the way we live and work. While self-driving cars, robot-managed factories and refrigerators that order groceries are often the first examples quoted, the onset of IoT will have far...
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  • FST Media
  • 2 December 2016
Blockchain ushers in an era pf possibilities, challenges and misconceptions. It is also fast gaining new converts. Banks and regulators who had once looked at blockchain (and its Bitcoin application) as peripheral innovations are now taking a second look. Governments...
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  • FST Media
  • 2 December 2016
Positioned as the biggest change in technology since the advent of the internet, blockchain is presently the most fiercely debated topic, especially in the banking and financial services sector. The technology born out of the equally controversial Bitcoin protocol, created...
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  • FST Media
  • 7 October 2016
Blockchain has introduced a flurry of discussions and experimentations across the world. When Bitcoin, based on blockchain, grabbed headlines as a major cryptocurrency, it ignited discussions on the future of this new technology. Today, the discussions at banks have gone...
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  • FST Media
  • 22 June 2016
FST Media and LogRhythm invited leading information security executives from across the region and North America to share insights and expertise on the current state of corporate cybersecurity. The discussion explored fundamental challenges in enforcing cybersecurity measures, the financial burden...
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  • FST Media
  • 21 June 2016
In a highly competitive environment where customer loyalty is diminishing, enhancing customer experience is becoming crucial in the fight for market share. In the banking industry, digital innovation is not only reshaping the customer lifecycle journey, but also the customer experience. In an exclusive...
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  • FST Media
  • 21 June 2016
The banking industry is waking up to a tsunami of challenges. Costly regulations, disruptive technology and the entry of non-banks are threatening established models of banking. In response, banks are jumping on digitisation.
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  • FST Media
  • 7 April 2016
A perfect storm of industry, cultural and technology change is dramatically shifting the global financial services landscape. Revolutionising business models in the digital age has never been a more important item on the FSI agenda. As customers demand a greater...
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  • FST Media
  • 3 September 2015
From crowd-sourced indemnities to algorithm-generated policies, digital disruption is set upend (and reinvigorate) the insurance industry. Featuring expert insight from Australia’s leading insurance executives, this article summarises key points from FST Media and Sapiens’ recent rountable luncheon, examining technologies set to reshape the...
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  • FST Media
  • 31 August 2015
FST Media and NTT Communications ICT Solutions (NTT ICT) hosted an exclusive panel discussion in Melbourne with leaders from Victorian healthcare organisations to discuss IT infrastructure strategies to reduce operational complexities and deliver better customer experience.
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