FST Media and NIIT Technologies hosted an exclusive roundtable luncheon with Chief Information Officers (CIOs) and Divisional Heads of Information Technology (IT), Applications and Transformation from Australia’s top insurance companies to discuss the emerging technology trends impacting the industry in the next five years. Key issues included the emerging impact of Big Data, the revolutionising role of social and mobile in customer acquisition and retention, and the next frontier for Cloud services. Following is an abstract of the discussion.