White Papers

White Papers

  • Ting Liu
  • 19 May 2021
The sophistication and scope of cyber-attacks is increasing, particularly as agencies have had to deal with challenges such as the growth in remote working and the rise of COVID-19 related scams and other forms of opportunistic cyber criminality that have...
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  • Larissa Mahony
  • 22 March 2021
As regulatory stress test regimes mature, financial institutions are looking for ways to harness investments they made in stress testing programs to gain additional business value. This paper focuses on how your organisation can overcome the challenges of extending enterprise...
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  • Larissa Mahony
  • 2 March 2021
ZENDESK FOR FINANCIAL SERVICES How to Deliver Seamless CX in Financial Services Market changes in the past year have created new challenges and opportunities for the financial services industry. Ensuring your CX is seamless and preserves the context of your...
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  • Larissa Mahony
  • 18 February 2021
Complex, multi-stakeholder claims processing and care provision. Streamlined. Government claim schemes are often by their nature complex. Claims must be assessed, processed, and paid out if approved, and cases can last the lifetime of the beneficiary and involve many different...
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  • Ting Liu
  • 1 February 2021
Get the 2021 edition of Okta’s Businesses at Work report to see how the new necessities of remote work, including a greater need for collaboration, security, and employee engagement, shook up the lists of most popular and fastest-growing apps. You’ll...
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  • Larissa Mahony
  • 12 November 2020
Find out why an increasing number of national and regional payment infrastructure providers across the world are moving toward real-time payments (RTP). Learn how interconnection at the digital edge can accelerate data-driven innovation in this market, providing fintech companies secure,...
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  • Larissa Mahony
  • 7 October 2020
In today’s ever-changing landscape of attacks, you need a proactive approach to keep your network, users, and sensitive records safe. That’s why government departments and agencies are turning to breach and attack simulation. Download this ebook to discover the ins...
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  • Larissa Mahony
  • 14 September 2020
Despite the current global disruptions, organisations should not push out planning and preparing for Australia’s proposed Financial Accountability Regime (FAR). The FAR is intended to hold executives and board members at banks, insurance companies and other financial services institutions accountable for...
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  • Larissa Mahony
  • 4 September 2020
Today’s dynamic workforces and digital environments are evolving rapidly. Digital transformation projects and new collaboration tools are supporting our remote employees – however they have also resulted in an increased attack surface. With sophisticated and fast-moving ransomware attacks on the rise,...
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  • Ting Liu
  • 24 August 2020
SolarWinds Insights: Zero Trust Requires Visibility The challenge of “getting to zero” has lots to do with an organization’s inability to see every security detail that defines what a given account can access— and how that changes over time. Without visibility into...
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  • Ting Liu
  • 11 August 2020
Done right, Intelligent Automation significantly enhances an organisation’s ability to digitally transform, reduce risk, increase productivity, augment staff capability and accelerate their processes to do more. In the wake of a global pandemic it’s the time for Intelligent Automation to...
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  • Larissa Mahony
  • 10 August 2020
Globally, payments are going digital. This increased speed of adoption is driven by multiple factors, including an abundance of new electronic payment methods—many of which are layered on top of existing payment methods—focused on convenience, speed and the overall consumer...
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  • Larissa Mahony
  • 10 August 2020
Strong European growth was not enough for mobile payments company iZettle as it fought for position in a competitive global market. Equinix’s worldwide footprint and technical expertise helped iZettle expand from one to three continents in just six months. That...
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  • Ting Liu
  • 3 August 2020
Highlights from the FST Media/Slack Virtual Roundtable July 2020: All over Australia, the strength of corporate culture has ultimately been tested by the shift to virtual working communities. With the majority of Australians now conducting at least some paid work...
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  • Ting Liu
  • 30 July 2020
Highlights from the FST Media/Slack Virtual Roundtable in Sydney 2020: At a recent Slack/FST Media roundtable remote session in Sydney, CISOs from Australia’s leading FSIs addressed the challenges of transitioning to a remote working environment and the adaptive strategies employed to...
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