Who’s Who Interviews

Following its recent IRAP assessment, Okta is one of the few tech powerhouses nailing this complex balance between data security, digital identity and UX across all levels of government and education.

Insurers and the technology they use have evolved markedly in recent years, as lofty, blue-sky visions are quickly adopted as everyday, user-friendly tools – from sensors that track the health of a policyholder, satellites that track the fallout of a...

In an industry that places enormous value on consistency, predictability and the tried-and-true, the prospect of letting loose fast-evolving and, in some cases, black-box technologies like artificial intelligence (AI) can be daunting. Alex Taylor, in his unique role as Global...

In the continuously evolving landscape of the insurance industry, customer expectations and needs are always shifting and challenging companies to adapt their digital products and services. At the forefront of this transformation is Hinesh Chauhan, Chief Information Officer for TAL,...

Try as one might, no organisation can guarantee 100 per cent security. But most are firmly intent on at least closing the gap that their cyber enemies can exploit. Thomas Hammel, Allianz USA’s Chief Information Security Officer (CISO), fears this...

In a region at the forefront of innovation in financial services, Citibank Singapore has set itself apart from its peers through heavy investments in human-centred customer journeys. We recently spoke with Nilesh Kumar Jain, head of digital channels and experience...

Singapore has emerged as a global hub for technology and innovation, with its Government Technology Agency, or GovTech, playing a pivotal role in fostering growth and adaptation in this ever-changing environment. In recent years, the country has continued to prove...

The merger earlier this year of the Hunter-based Newcastle Permanent and Greater Bank brands has created a regional banking powerhouse – one of Australia’s biggest mutual banks by net assets. While the move appears, at least in some part, motivated...

ConnectID, developed by payments authority Australian Payment Plus, or AP+ (an amalgam of  BPAY Group, eftpos and NPP Australia) is Australia’s only (financial services) industry-led, and government-accredited, identity exchange. Set to be rolled out across 2023, the solution promises to...

In an industry hardly known for bleeding-edge innovation or digital-first design, Integrity Life is a welcome anomaly for the tech-forward. Proudly pitching itself as the industry’s foremost disruptor, Integrity Life, founded in 2012, is among Australia’s first cloud-native, legacy-free life...

Blue Zebra proudly touts itself as a plucky, digital-native ‘insurtech’ readily snapping up market share from Australia’s lumbering insurance behemoths. However, its lineage has deep roots in the world of the incumbents, enhanced through the rich experience and insights of...

While by far Australia’s biggest life insurer, TAL has a well-earned reputation as a nimble and ever-willing innovator. The life giant has offered up a constant stream of ‘industry firsts’ – from its AI-backed claims quality assurance tool, the Wunderwriter,...

As the Director of Business Improvement and Technology, Chief Information Officer and Chief Data Officer for the SA DHS, Dr. Shikha Sharma has been driving digital transformation, data collaboration and technology evolution across the state.

Nathan Morelli knows the importance of staying vigilant as the Head of Cyber Security at South Australia Power Network, the state’s sole electricity distributor and leader in the Energy industry.

Sean O’Malley, Group Executive at AMP Bank, is ready to get back to talking about the future – a future where digital paves the way, is customer-centric, and technology transformation sends shockwaves through the industry.