FST Government: As Government Chief Digital Officer, you play a decisive role in driving government innovation and change. If you could, take us through some of the key elements of your role. James: As GCDO, my role is to drive...

FST Media: One of the key initiatives of the newly formed Customer Service Ministry has been the creation of a new senior working committee, ‘DAPCO’, which amalgamates several...

FST Government: You currently serve as Chair of The Institute for Accountability in the Digital Age (I4ADA), a Netherlands-based NGO which promotes global digital accessibility, transparency, and accountability in the online world. Take us through...

FST Media: TAL has long been recognised for its ambitious, human-centred innovation program. Tell us about your digital priorities for 2019. How are TAL’s digital capabilities evolving in line with Australia’s changing insurance landscape?...

FST Government: One VPS is unique among the states, established as a dedicated team to foster and facilitate “cross-departmental mobility, collaboration and innovation” across Victoria’s public service. What unique circumstances in Victoria...

FST Media: How do you see today’s leading-edge digital innovations shaping the insurance industry of tomorrow? Gandhi: Profoundly! Seriously, the technologies on the near horizon – or which are being rolled out now – will continue to change...

Dr Jonathan Reichental has spent the better part of his career at the vanguard of transformative innovation. As the long-serving Chief Information Officer of arguably the world’s most technologically progressive jurisdiction – Palo Alto, home...

FST Media: Since you last spoke with FST Media back in 2015, nib's digital innovation program has progressed leaps and bounds. As nib continues to execute its digital priorities, how will its tech strategy evolve over the next 12 months to meet the...

FST Media: Since your arrival at MyBudget in 2017 – first as CTO and now Chief Product Officer – the company has embarked on a wholesale transformation of its technology and customer engagement strategy, leveraging its vast data assets to enhance...

FST Media: Amongst the start-ups you work with, what do you feel is their overriding reason for being? Is their goal to completely sweep the incumbents off their perch or do they seek to work alongside them and become a complementary part of the...

FST Media: In the wake of the Royal Commission, the explosion of tech-savvy challengers, and with the imminent launch of Open Banking, our financial services industry is undergoing a groundswell of change and transition. Walk us through your...

FST Media: You oversee RBC’s API developer portal – a first in Canada – which leverages the bank’s data to facilitate third-party product development and innovation. One year on from its unveiling, what fruit has the initiative borne for RBC?...

FST Media: What IT and cybersecurity issues keep you up at night? Mayr: For cybersecurity, it’s that undefined feeling that we might have missed a vulnerability or threat; that's something that weighs on my mind. The ones we are aware of, we can...

Andy Wood was last year named among CIO's Top 50 digital and tech chiefs in Australia. This is not by accident. Wood, as Executive Director, Corporate Services of WA’s Department of Finance, has been a key driving force behind the progressive...

FST Media: The industry has been calling for senior management and board to be held accountable for security breaches and to oversee information security. What are the crucial questions that senior management and board need to ask to ensure good...