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Leadership Insights

An Interview with Fiona Thompson, Chief Risk Officer, Suncorp

16/12/2019 Who’s Who
Fresh off the back of her featured Royal Commission wrap interview at the FST Future of Financial Services Sydney, we speak with Suncorp's Fiona Thompson on how the financial services giant has embraced the challenges and opportunities a post-Hayne...

An Interview with Flavia Tata Nardini, Co-Founder & Chief Executive, Fleet Space Technologies

11/12/2019 Who’s Who
FST Government: You've led a fascinating career launching humanity to the heavens. Firstly, what inspired your interest and eventual career in the aerospace sciences, and what attracted you from Europe (which has a particularly well-developed...

An Interview with Jeremy Hubbard, Group Executive, Innovation and Transformation, Rest Super

04/12/2019 Who’s Who
----------------------------------------- Bringing his vast expertise as a transformation leader from digital-only challenger bank to digital-savvy super fund, we speak with Jeremy Hubbard on the lessons super providers can take from their...

An Interview with Andy Weir, Chief Information Officer & Executive General Manager – Technology and Transformation, Bankwest

19/11/2019 Who’s Who
FST Media: As a technology leader in financial services, what do you see as the key differentiator or unique innovation that distinguishes the current era from those past? Weir: Robotic Process Automation (RPA) and AI are advancing rapidly, as is...

An Interview with Mark Gay, Chief Information Officer, QBE

06/11/2019 Who’s Who
FST Media: Take us through some of the key priorities of QBE’s technology agenda over the next 12 months. With the emergence of nimble insurtechs as well as brand-agnostic Millennial and Gen Z customers, how is Australia’s largest global insurer...

An Interview with Kate Luft, Head of Retail Banking, Citi

23/10/2019 Who’s Who
FST Media: Take us through some of Citi’s key digital priorities as we step into 2020. How is the bank evolving its digital capabilities in line with Australia's changing financial services ecosystem? Luft: At Citi, we have a strong focus on...

An Interview with Ott Velsberg, Government Chief Data Officer, Government of Estonia

16/10/2019 Who’s Who
At just 28, Estonia’s Chief Data Officer, Ott Velsberg, offers a tantalising prospect of what digital native leadership brings to one of the world’s most advanced eGovernments. We speak with Velsberg on what innovation and transformation look like...

An Interview with Cliff Richards, Executive General Manager, Equity Post Trade, ASX

09/10/2019 Who’s Who
FST speaks with the ASX's Cliff Richards on the blockchain-backed overhaul of its clearing and settlement system, CHESS, and why DLT should be back on all FSIs' innovation agenda....

Eric Wilson, Founder and Chief Executive, Xinja Bank

25/09/2019 Who’s Who
Recently granted its full banking licence, we speak with Xinja’s founder and chief executive Eric Wilson on being an Open Banking native institution, and why the neobank is throwing down the gauntlet to the “big lazy four...

An Interview with Ernst Bürger, Deputy Director General, Administrative Modernisation and Administrative Organisation, Office of the IT Planning Council, Federal Government of Germany

18/09/2019 Who’s Who
FST Government: As Deputy Director General for Administrative Modernisation and Organisation, you play a decisive role as an innovation and change driver. How has Germany’s public service progressed in its digital transformation journey? Walk us...

An Interview with Simon Reiter, Chief Information Officer, Defence Health

12/09/2019 Who’s Who
FST Media: Take us through your technology agenda over the next 12 months. How are Defence Health’s digital capabilities evolving to keep pace with Australia’s changing insurance landscape Reiter: The next 12 months at Defence Health will...

An Interview with Jamie Twiss, Chief Data Officer & Chief Strategy Officer, Westpac

28/08/2019 Who’s Who
FST Media: The advent and progressive implementation of big data, AI, and machine learning technologies has brought with it increasing concerns around data privacy and security. How is Westpac addressing the concerns and strengthening consumer...

An Interview with Paul James, Government Chief Digital Officer, Department of Internal Affairs, New Zealand Government

20/08/2019 Who’s Who
FST Government: As Government Chief Digital Officer, you play a decisive role in driving government innovation and change. If you could, take us through some of the key elements of your role. James: As GCDO, my role is to drive...

An Interview with Victor Dominello, Minister for Customer Service, NSW Government

08/08/2019 Who’s Who
FST Media: One of the key initiatives of the newly formed Customer Service Ministry has been the creation of a new senior working committee, ‘DAPCO’, which amalgamates several...

An Interview with Frits Bussemaker, Chairman, The Institute for Accountability in the Digital Age (I4ADA)

19/07/2019 Who’s Who
FST Government: You currently serve as Chair of The Institute for Accountability in the Digital Age (I4ADA), a Netherlands-based NGO which promotes global digital accessibility, transparency, and accountability in the online world. Take us through...