An Interview with Deborah Wood, Head of Fraud Risk Management, OFX05/07/2017 Who’s Who
For nearly 15 years, Deborah Wood has stood as a bulwark against the rising tide of cybercriminal threats that have long plagued financial services industry. In her current role as Head of Fraud Risk Management for OFX, one of Australia’s...
An Interview with Toa Charm, Chief Public Mission Officer, Cyberport Hong Kong03/07/2017 Who’s Who
Dr Toa Charm has been a driving force for business innovation and progressive digital strategy for more than a quarter of a century. Today, as Chief Public Mission Officer (CPMO) for Hong Kong’s leading innovation hub, Cyberport, Charm is on a...
An Interview with Tina MacLean, GM Information and Insights, ANZ NZ09/06/2017 Who’s Who
FST Media: What are your business and digital priorities? MacLean: In my role, I’m really focused on how we use our customer insights across all our banking channels – whether that’s online, in the branch, or contact centre. This means working...
An Interview with Morgan McKenney, Head of Core Cash Management (Asia Pacific) and Head of Citi Innovation Lab (Singapore), Citibank05/06/2017 Who’s Who
FST Media: What are the key challenges banks face in developing resilience technology? We are at a time of unprecedented change, and financial services is in the midst of a digital transformation. In the corporate and institutional space, the...
An Interview with Stuart Langeveldt, Head of Member Experience, Qantas Superannuation Limited06/05/2017 Who’s Who
FST Media: What are your member experience and digital priorities over the next 6 months? Langeveldt: Our focus is squarely on improving the experience of our members throughout our fund, and a big part of this is addressing their needs...
An Interview with Kanagasabapathy Surendran, Head of Digital Banking, Consumer Banking, CIMB Bank Berhad21/04/2017 Who’s Who
FST Media: What are the business and digital priorities for next 6 months? Surendran: At CIMB, digital is a key pillar of our T18 strategy, a mid-term strategy from 2015-2018 to make CIMB a leading universal bank in ASEAN. Amidst stiff...
An Interview with Philippe Ruault, Chief Innovation and Digital Officer, BNP Paribas11/04/2017 Who’s Who
FST Media: What are your business and digital priorities for the next six months? Ruault: Everything is a priority with digital because you have to move quickly and efficiently. We have five main priorities – one is to look at our processes and...
An Interview with Jeremy Hubbard, Head of Digital, UBank24/03/2017 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? Hubbard: Our vision is to be Australia’s most referred brand. So, our focus is firmly focused on working towards this goal and putting customers first...
Liz Maguire, Head of Digital & Transformation, ANZ18/03/2017 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? Maguire: We’re constantly improving our market leading digital banking products. We have a list of the top ten things our customers request and we prioritise our...
M Ajisatria Suleiman, Director of Public Policy, FinTech Indonesia17/03/2017 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? Suleiman: As an Association, we focus on policy advocacy and ecosystem building. For this 1st Semester of 2017, we help he Central Bank (BI) formulate the regulatory...
An Interview with Albertus Hendro, Head of Digital & Channel Management, ANZ Indonesia11/03/2017 Who’s Who
FST Media: Where will digital payments be in 2018? Hendro: Mobile payment is still choice while most everybody is using smartphone. While keeping it as simple within the smartphone, to make it secured and convenient will be the main choice of the...
An Interview with Arthur Wong, General Manager & Head of IT, China Construction Bank03/03/2017 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? Wong: Here are top 3 business/digital priorities for the coming 6 months: One business strategy of CCBA is to sustain our growth by maintaining our market...
An Interview with Donna-Maree Vinci, GE Enterprise Solutions, Chief Operations Digital & Information, Bank of Queensland24/02/2017 Who’s Who
Hear about building technology resistence from Donna-Maree at the Future of Security conferences in Melbourne on March 7th, and Sydney on March 9th FST Media: What are your business and digital priorities for the next 6 months?...
An Interview with Leonardo Koesmanto, Executive Director & Head of Digital Banking, DBS Bank24/02/2017 Who’s Who
FST Media: What are your digital and business priorities for the next 6 months? Koesmanto: At DBS, we foster a culture of innovation in an organization that has more than 22,000 employees. The key is to ensure that...
An Interview with Matt Lowth, Chief Information Officer, MLC Life Insurance18/02/2017 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? Lowth: We're part way through a massive technology transformation, which has come about as part of Nippon Life’s majority acquisition of our business. This...