An interview with Michael Leung, CIO & COO, China CITIC Bank International Limited30/10/2015 Who’s Who
FST Media: What are your IT investment priorities for the next 12 to 18 months? Leung: The next 12 to 18 months will see CITIC Bank investing significantly in revamping, and in some cases rebuilding, our technology infrastructure and systems...
An interview with ME's CIO Mark Gay, Chief Information Officer, ME28/10/2015 Who’s Who
FST Media: What is the ‘holy grail’ that is yet to be delivered in financial services? Gay: Banks have processes, customers have lives and technology companies have mastered customer experience. When was the last course you did on ‘how to use’...
An Interview with Dah Sing Bank's COO Edmund Poon, Chief Operating Officer, Dah Sing Bank26/10/2015 Who’s Who
FST Media: What are your IT priorities for the next 12 to 18 months? Poon: Our IT priorities are to upgrade our core banking system for more efficient operations and a better overall customer experience. The facelift focuses on introducing new...
An interview with Westpac's Phil Gray, Director of Westpac’s The Garage19/10/2015 Who’s Who
FST Media: What is your vision for The Garage, in terms of helping Westpac think and act like a startup? Gray: Westpac is Australia’s first company and we are 200 years old in 2017. Our new CEO, Brian Hartzer, coined this mantra of how we need to...
An interview with ING Direct's Simon Andrews, COO, ING Direct Australia13/10/2015 Who’s Who
FST Media: What is the ‘holy grail’ that is yet to be delivered in financial services? Andrews: The ‘holy grail’ in financial services is when you have the intersection of an issue or a problem with a business’ imperative to get the technology to...
An interview with Iswaraan Suppiah, Group Chief Information & Operations Officer, CIMB Group13/10/2015 Who’s Who
FST Media: What are your IT priorities for the next 12 to 18 months? Suppiah: The banking sector is going through an exciting time of tremendous change, due to a rapid advancement in new technology. Technology is enabling financial innovation at...
An interview with Dirk Hofman, Managing Director, Credit Savvy07/10/2015 Who’s Who
FST Media: What are your key priorities over the next 12 to 18 months? Hofman: We have a number of key priorities for the next 12 to 18 months. Firstly, we want to help Australians understand the importance of monitoring and managing their...
An interview with Satinder Ahluwalia, Chief Risk Officer for Bank Danamon02/10/2015 Who’s Who
FST Media: How significant of an issue is fraud detection and what are Bank Danamon’s greatest challenges around regulatory compliance and reporting in the next five years? Ahluwalia: Fraud is a very significant risk in the Indonesian banking...
An interview with Justin Morgan-Cooper, Chief Risk Officer, Bank of Sydney30/09/2015 Who’s Who
FST Media: What are your key priorities for the next 12 to 18 months? Morgan-Cooper: In terms of customer engagement and an immediate focus for our business, Bank of Sydney currently has an appetite to grow our overall mortgage book, however to...
An interview with Susan Hwee, Managing Director, Head of Group Technology and Operations, UOB29/09/2015 Who’s Who
FST Media: What are your IT priorities for the next 12 to 18 months? Hwee: Over the last five years, our focus has been on integrating our regional network through a common technology platform that can support our regional ambitions. We have...
An interview with Greg Nichelsen, Executive Manager, Customer Data and Analytics, Suncorp Group22/09/2015 Who’s Who
FST Media: What are your priorities for the next 12 to 18 months? Nichelsen: I am only new to my role at Suncorp so apart from finding my feet my priorities are going to be driven by two key areas of focus. Key to my taking the role at...
An Interview with Henk ten Bos, Chief Information Officer, Information Technology and Change Management Office, Ageas Insurance Company (Asia) Limited21/09/2015 Who’s Who
FST Media: What are your IT priorities for the next 12 to 18 months? ten Bos: Our first general priority is to ensure that we continue to align our IT capabilities with the evolving needs of our business. Based on our expected business growth and...
An interview with Nick Astwick, Chief Operating Officer, Kiwibank17/09/2015 Who’s Who
FST Media: What are your key priorities for Kiwibank in the next 12 to 18 months? Astwick: Our number one priority is improving our core performance which is multifaceted. This includes our financial performance, our regulatory and sales...
An Interview with Aditya Gupta, Vice President and Head of E-Business Singapore, OCBC Bank13/09/2015 Who’s Who
FST Media: How has OCBC Bank progressed on its digital transformation agenda and what are your key priorities in the next 12 to 18 months? Gupta: At OCBC Bank, digital is about a fundamental transformation to the business. It is about creating...
An Interview with Philip Yen, General Manager, Global Digital Technology Centre, MasterCard09/09/2015 Who’s Who
FST Media: What is the ‘holy grail’ that technology and innovation are yet to deliver in financial services? Yen: It is less a consideration of “not yet delivered”, and more one of “not yet fully embraced”. While we do have a strong value...