An Interview with Theresa Mason, Chief Sales and Marketing Officer, Teachers Mutual Bank20/01/2017 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? Mason: From a sales and marketing perspective, our business priorities are to implement an organic growth strategy for our Teachers Mutual Bank brand in Queensland;...
An Interview with Frédéric Tardy, Chief Marketing, Digital, Data & Customer Officer, AXA Asia20/01/2017 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? Tardy: My current priority, not just for the next 6 months but beyond, is guiding AXA Asia’s ongoing transformation to enhance the customer experience, to be...
'Have we seen the low in interest rates?' Adrienne Duarte, Chief Financial Officer, Bank of New Zealand13/01/2017 Executive Columns
A popular question we hear a lot is whether this is a good time to fix my mortgage rate? 2016 saw historical lows in fixed rate mortgages – around 4.2% for a 2 year term – brought about by a combination of strong competition amongst the banks...
An Interview with Sumit Dutta, Country Manager and Chief Executive, HSBC Bank Indonesia13/01/2017 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? Dutta: HSBC believes that the future of Banking is indeed digital. Therefore we focus on the development and deployment of our Digital Banking...
An Interview with Shawn Blackmore, Group Executive Member Experience and Advice, AustralianSuper14/12/2016 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? Blackmore: The past 12 months have been focussed on putting in place a strong foundation to support a digital operation. This has included; Leadership -...
An Interview with William Hui, Senior IT Director, Application Development, Manulife HK13/12/2016 Who’s Who
FST Media: What is the most pressing challenge facing Manulife today as the pace of digitalisation and technological innovation increases? Hui: Without a doubt, it’s our legacy: legacy not only in the sense of our systems, but also in terms...
An Interview with Gerry Tucker, Managing Director ANZ, NICE Systems07/12/2016 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? ...
An Interview with Fajar Septandri Maharjaya, Head of Digital Banking, Citibank Indonesia03/12/2016 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? Maharjaya: Accelerate mobile-first to allow for things to be more convenient for our customers and enhance further our core capabilities to be driven through mobile...
Blockchain unearths new challenges and opportunities for Hong Kong banks02/12/2016 Roundtables
Blockchain ushers in an era pf possibilities, challenges and misconceptions. It is also fast gaining new converts. Banks and regulators who had once looked at blockchain (and its Bitcoin application) as peripheral innovations are now taking a...
Getting ready for the blockchain explosion in Malaysia02/12/2016 Roundtables
Positioned as the biggest change in technology since the advent of the internet, blockchain is presently the most fiercely debated topic, especially in the banking and financial services sector. The technology born out of the equally controversial...
'AI in robo-advice is coming, but just not yet', Alex Ypsilanti, Chief Executive Officer, Quantifeed22/11/2016 Executive Columns
Could artificial intelligence, AI, outperform humans when it comes to investing? This is a question on the minds of many in the finance sector right now. But while AI promises to change the future of investing, the robo-advisor industry isn’t quite...
'How machine learning will transform the financial crime and fraud detection equation', Michelle Weatherhead, General Manager of Commercial Solutions ANZ, BAE Systems17/11/2016 Executive Columns
The cost of financial crime is significant for Australian businesses – from both the cost of compliance and the huge fines associated with non-compliance. Machine learning represents a new era in the fight against financial crime for Australian...
An Interview with Neha Punater, Partner and Head of Fintech, KPMG India17/11/2016 Who’s Who
What are your business and digital priorities for the next 6 months? Punater: My business priority for the next 6 months is to be a digital and fintech evangelist – generating awareness in these areas, educating our clients and assisting them in...
'Innovation in the life insurance industry,' Zia Zaman, Chief Innovation Officer, MetLife Asia10/11/2016 Executive Columns
The insurance industry must transform its thinking to be more innovative. Now, you may be thinking, what does a big company like MetLife do to make itself innovative? Isn’t innovation typically the domain of startups? And innovation and insurance...