'How global sharing can spark local innovation,' Simon Andrews, Chief Operating Officer, ING Direct06/10/2016 Executive Columns
In this rapidly evolving world, creating a culture of continual innovation is a must if we want to deliver the right services and solutions to our customers. Technology is a fantastic enabler for innovation but the pace of change is fast and...
An Interview with Victor Jiang, Founding Partner, Sapien Ventures11/10/2016 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? ...
Implementing Blockchain in Banking : A Measured Approach08/09/2016 Roundtables
Blockchain has introduced a flurry of discussions and experimentations across the world. When Bitcoin, based on blockchain, grabbed headlines as a major cryptocurrency, it ignited discussions on the future of this new technology. Today, the...
Vimpi Juneja, Group Executive, Product & Strategy, BOQ06/10/2016 Specialist features
FST Media: Walk me through your career trajectory and the keys to your personal success? As a leader, there are two really important roles you must fufil: first is to extend trust to people; second is to give people your time....
An Interview with Jovica Mrkela, Chief Technology & Projects Officer, AIA New Zealand19/09/2016 Who’s Who
FST Media: What are your priorities for the next 6 months? Mrkela: AIA New Zealand is focused on growth and that remains our key priority. On that journey, we are actively seeking ways of employing technology to help us work smarter....
An Interview with Neal Cross, Chief Innovation Officer, DBS Bank29/09/2016 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? Cross: DBS is focusing on one of our largest internal projects called Iconic Journeys. It’s an ongoing initiative we’re working on to deliver a significant shift in...
An Interview with Rocky Scopelliti, Global Industry Executive – Banking, Finance & Insurance, Telstra28/09/2016 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? Scopelliti: Recently we published a comprehensive report titled ‘Millennials, Mobiles and Money – the forces re-inventing financial services’. We are now focused on...
An Interview with Raghav Sahgal, President, NICE Asia-Pacific22/09/2016 Who’s Who
FST Media: What are your priorities for the next 6 months? Sahgal: We have a clear strategy that we need to serve the full Enterprise as their customers engage with them on the voice and non-voice digital based channels. Studies show...
An Interview with Kendall Flutey, Co-Founder and Chief Executive Officer, Banqer19/09/2016 Who’s Who
FST Media: What are your priorities for the next 6 months? Flutey: We have an extremely narrow focus for the next six months, which from a business perspective can be condensed to grow our userbase to capture 10 per cent of the domestic...
An Interview with David Hackett, Executive General Manager, Insurance, NAB08/09/2016 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? Hackett: My priorities over the next 6 months are focussed on four key areas. Establishing the new MLC Life Insurance business. Employing more...
An Interview with Stuart Beaumont, Global Head, Voice & Virtual, Standard Chartered Bank08/09/2016 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? Beamont: As global head of Voice & Virtual, I’m responsible for transforming how we deliver service and improve service standards in Standard Chartered’s client...
'Better Fixed Income Portfolios: Innovation Meets Need,' Richard Murphy, Co-Founder and Chief Executive Officer, Australian Corporate Bond Company01/09/2016 Executive Columns
Global volatility is causing investors around the world, including Australia, to think a lot more about capital security, yield and outcome-focused investing. Originally spurred by the GFC, volatility has emerged as the new norm, with Brexit and...
An Interview with Richard Harding, Chief Executive Officer, Tower Insurance26/08/2016 Who’s Who
FST Media: What are your business and digital priorities for the next six months? Harding: This question is very timely for us.. As a general insurer in New Zealand and the Pacific, we are focusing on our core business; and our business...
An Interview with John Brisco, Chief Information Officer and Chief Operations Officer, Manulife Asia26/08/2016 Who’s Who
FST Media: What are your business and digital priorities for the next 6 months? Brisco: A major focus for Manulife in Asia is to continue the digitization of our capabilities which is vital if we are to deliver an unparalleled customer...
'"Fintegration": How Citi Views Disruption as Opportunity,' John Hogue, Head of Global Consumer Innovation Labs, Citi Fintech23/08/2016 Executive Columns
Powered by technology, we have seen the likes of Uber, Amazon, and Airbnb, amongst others, offer customers completely new, seamless and differentiated experiences. As a result, customer expectations are now shaped by the differentiated experiences...