Millions of Australians switch financial providers, but most remain ‘satisfied’10/10/2019 Anonymous News
Upwards of 2.8 million Australians switched their home loan, credit card or transaction accounts last year, with consumers acknowledging fewer barriers to jumping ship to a competitor institution, a new report by Deloitte Access Economics has revealed.
Former Westpac tech chief joins Aussie fintech10/10/2019 Anonymous News
Australian payments fintech Verrency has appointed former Westpac tech chief Robert Wilson to its board.
Movers and Shakers | September–October, 201909/10/2019 Patrick Buncsi News
September saw a number of high-profile appointments and departures across the financial services industry, with noteworthy additions to Suncorp, Bankwest, and CUA.
CommInsure faces criminal charges for hawking07/10/2019 Anonymous News
CBA’s life insurance arm CommInsure is alleged to have committed more than 80 breaches of Australia’s cold-calling law, facing up to $1.75 million in fines by industry regulator ASIC.
RAC Insurance set for major analytics upgrade25/09/2019 Anonymous News
RAC Insurance will make its first step towards an all-cloud analytics environment, with the Perth-based general insurer set to adopt MicroStrategy’s Cloud Platform on Azure.
Financial services dominate Australians’ Top 10 CX brands25/09/2019 Anonymous News
Financial services firms have dominated KPMG Australia's Top 10 brands for customer experience, with challenger institutions singled out by consumers as top performers in ratings for integrity, resolution, and empathy.
AUSTRAC orders urgent audit of PayPal following suspected IFTI breach24/09/2019 Anonymous News
AUSTRAC, Australia’s financial intelligence agency, has flagged a possible breach of the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act) by PayPal Australia.
AI-backed module delivers instant reconciliations for digital payments24/09/2019 Anonymous News
Financial tech developer SmartStream has launched a new AI-backed instant matching and reconciliations module that supports continuous digital payments processing.
NAB secures cybersecurity alliance with La Trobe Uni11/09/2019 Anonymous News
NAB has signed a research partnership deal with Melbourne’s La Trobe University, opening the door to a range of technical developments in cyber intelligence, digital forensics, and malware detection.
Movers and Shakers | August–September, 201911/09/2019 Patrick Buncsi News
August saw a number of high-profile appointments and departures across the financial services sector, with noteworthy additions to CBA, MetLife, and the Bank of Queensland.
Suncorp looks within to appoint new chief exec09/09/2019 Anonymous News
After a three-month stint as acting chief, Suncorp has announced Steve Johnston will officially take the reins as company’s next group chief executive.
Digital-only Xinja lands full banking licence09/09/2019 Anonymous News
Xinja Bank has cleared APRA’s final hurdle in its year-long journey to a full banking licence, with the prudential regulator granting the digital-only bank approval to operate as an unrestricted deposit-taking institution.
SWIFT API standard promises leg-up to Open Banking innovation06/09/2019 Anonymous News
Global financial cooperative and standards body SWIFT has released a new standard for the pre-authorisation of funds, expected to reduce complexity and support further innovation in Open Banking.
Look East, not West, for lessons on NZ’s Open Banking rollout – Matt Haigh at the Future of Financial Services, Auckland29/08/2019 Anonymous News
New Zealand may have far more to learn from the experiences and regulatory framework of China’s Open Banking regime than the pioneering efforts of the UK, where open data standards “were originally set”, according to Westpac NZ’s Director of Open Banking, Matthew Haigh.
ASX & VMware to deliver blockchain-backed CHESS replacement28/08/2019 Anonymous News
The Australian Securities Exchange (ASX) has confirmed a partnership deal with VMware and business app developer Digital Asset to expand the ASX's blockchain capabilities, beginning with a promised overhaul of its longstanding core equities settlement system, CHESS.