Financial Services

The Reserve Bank of Australia (RBA) has appointed Gayan Benedict to the position of chief information officer (CIO) following the departure of Sarv Girn last month.
 

NSW Information Commissioner and chief executive of the Information and Privacy Commission (IPC) Elizabeth Tydd has supported the further release of non-sensitive government data to the public through customer-facing platforms, including mobile transport apps.
 

March saw a number of high-profile appointments and departures across the financial services sector, with noteworthy additions to MLC Life Insurance, The Bank of Singapore, and Westpac.
 

The Bank of Singapore (BoS), one of Asia’s largest private banking institutions, has appointed Derrick Tan as chief executive of its Hong Kong division.
 

Singapore’s chief financial regulator has committed to expanding its Supervisory Technology (or SupTech) office, delivering a digitisation program that will improve the team’s surveillance and analytics capabilities, according to MAS deputy managing director, Ong Chong Tee.
 

MLC Life Insurance has appointed Sarv Girn to the newly created position of chief innovation and transformation officer.

February saw a number of high-profile appointments across the financial services sector, with noteworthy additions to ANZ, IAG, and AIA Australia.

ANZ has announced a strategic partnership with Sydney-based software developer Data Republic, allowing the bank to tap into DR’s data exchange platform and enhance its customer data processing capabilities.

Xinja has moved a step closer to becoming Australia’s first fully accredited and independent ‘neobank’ following the granting of an Australian Credit Licence (ACL) by corporate regulator ASIC.

Insurance Australia Group (IAG) has appointed Neil Morgan to the newly minted position of group executive technology – reinstating the company's executive role for technology.

One-quarter of all customer service and support operations will embed virtual customer assistant (VCA) or ‘chatbot’ technologies within their engagement channels by 2020, according to researcher Gartner.

Malaysia’s CIMB Bank has announced two major upgrades to its Enhanced Virtual Assistant (EVA), the bank’s dedicated mobile app, claiming the changes will deliver “a more personalised, convenient and improved experience” for its customers.

Who’s ready for open banking? Researcher IDC Financial Insights takes the question to the Asia-Pacific, creating a bite-sized infographic that explores the region's readiness to embrace open banking.

The Commonwealth Bank of Australia (CBA) has announced a ban on purchases of virtual currencies using CBA credit cards.

Singapore’s DBS Bank has completed its acquisition of ANZ’s wealth management and retail banking businesses across five Asian markets – a deal first announced back in October 2016.