Trust in Australia’s financial services industry has taken a battering, with nearly one in three customers revealing their confidence in the industry has deteriorated significantly, according to a recent survey by Deloitte and Salesforce.
July saw a number of high-profile appointments and departures across the financial services sector, with noteworthy additions to Macquarie, NAB, and OCBC Bank.
The Monetary Authority of Singapore (MAS) has issued an urgent notice to financial institutions to bolster their customer verification processes in the wake of the SingHealth data breach.
OCBC Bank has announced it will halve the number of teller staff in its branches by 2020, replacing human personnel with digital service kiosks across 35 of its Singapore outlets.
Bankwest has announced the closure of 29 east coast branches, saying it will redirect investments to its digital and mobile offerings.
June saw a number of high-profile appointments across the financial services industry and government agencies, with noteworthy additions to CBA, ANZ, Manulife and Maybank.
Australia’s largest fintech innovation hub, Stone & Chalk, has announced the launch of a new Melbourne base, cementing its place among Asia-Pacific's leading start-up incubators.
The Commonwealth Bank of Australia (CBA) has teamed with tech giant Microsoft and auditor KPMG to develop a new cloud-based business management software for small to medium enterprises (SMEs).
Alexis George has been appointed deputy chief executive of ANZ, succeeding Graham Hodges who is set to retire after 27 years at the bank.
ANZ, New Zealand’s biggest bank, has joined forces with Suncorp NZ and tech powerhouse IBM to develop a ‘first of its kind’ blockchain solution for New Zealand insurers.
April saw a number of high-profile appointments and departures across the financial services sector, with noteworthy additions to AMP, the RBA, and HSBC.
The Kiwibank board has announced the appointment of Steve Jurkovich as chief executive of the New Zealand-based bank, becoming the company's fourth chief executive since its founding.
The Reserve Bank of Australia (RBA) has appointed Gayan Benedict to the position of chief information officer (CIO) following the departure of Sarv Girn last month.
NSW Information Commissioner and chief executive of the Information and Privacy Commission (IPC) Elizabeth Tydd has supported the further release of non-sensitive government data to the public through customer-facing platforms, including mobile transport apps.
March saw a number of high-profile appointments and departures across the financial services sector, with noteworthy additions to MLC Life Insurance, The Bank of Singapore, and Westpac.
