QBE develops automated claims processing tool20/05/2019 Anonymous News
QBE has overhauled its legacy property claims process, developing a new tool which can automatically handle non-complex claims.
Why ING has assumed the mantle as Australia’s lead Open Banking advocate... and innovator09/05/2019 Anonymous News
A little more than a month away from the Open Banking pilot and eyes remain locked on the big four as they lead the implementation of Australia's first Government-mandated data-sharing regime. But could a challenger bank prove the catalyst for innovation in an Open Banking era?
CUA chief to step down09/05/2019 Anonymous News
Rob Goudswaard will step down as CUA’s chief executive, opting not to renew his five-year contract with the Brisbane-based credit union.
Movers and Shakers | April–May, 201909/05/2019 Patrick Buncsi News
April and early May saw a number of high-profile appointments and departures across the financial services sector, with notable additions to Westpac, Rest Super, and UniSuper.
In conversation with Alan Tsen, General Manager, Stone & Chalk – Part One08/05/2019 Marcel van Egdom News
"It’s a big move to be a bank. There’s often an underestimation of the rigours of the process; your posture as a business must change. The Royal Commission has highlighted the very strong duty to one’s customer, and tech companies won’t necessarily want to go that far in such a direction."
Ten British fintechs to enter Australia backed by UK government08/05/2019 Nanda Lakhwani News
Ten British fintechs are poised to enter the Australian market as part of the UK Government’s newly-launched Fintech Bridge Pilot Program, building upon a bilateral Fintech Bridge agreement signed last year between the Commonwealth nations.
Why people are the best asset (and biggest risk) in insurers' cyber defence – Stuart Harrison, CISO, Medibank30/04/2019 Anonymous News
For a defiant Stuart Harrison, Medibank’s chief information security officer, cybersecurity isn't something that you can simply "buy your way out of" or throw the latest tech solutions at. The strength of your cyber defence is, ultimately, contingent upon the quality of your people.
Robo calls drive a 900pc spike in tax scams, while cryptocurrency cons lure Australians in droves29/04/2019 Anonymous News
Australian consumers lost more than $489 million to scammers last year while local businesses surrendered more than $60 million to criminal fraudsters, according to the Australian Competition and Consumer Commission (ACCC’s) annual Targeting Scams report.
ASIC to develop voice analysis capability to detect dodgy sales calls26/04/2019 Anonymous News
ASIC is set to develop a next-gen solution to weed out unscrupulous sales calls, seeking industry support to develop a new voice analysis capability that can detect unethical conduct and boost regtech-based surveillance of life insurers.
Movers and Shakers | March–April, 201911/04/2019 Patrick Buncsi News
The month of March and early April saw a number of high-profile appointments and departures across the financial services sector, with noteworthy additions to AIA, BOQ and MLC Life.
Why a lack of collaboration between govt and FSIs is hurting our collective cyber defence – David Fairman, NAB, at the Future of Security11/04/2019 Patrick Buncsi News
Australian government and private sector collaboration in cybersecurity lags significantly behind global leaders and must progress “a lot further” to boost the collective security posture of both industry and the public sector and to take on new and emerging threats, according to NAB’s chief security officer, David Fairman.
APRA reveals key partner in data reporting platform overhaul04/04/2019 Anonymous News
Australia’s chief prudential regulator, APRA, has announced it has selected a new partner to overhaul its data reporting platform, used by more than 4,500 financial services institutions around the country to meet mandatory reporting commitments.
APRA seeks industry guidance on new cyber-crime standard27/03/2019 Anonymous News
Australia’s chief prudential regulator, APRA, is seeking feedback from financial services on a proposed cross-industry guide to manage cyber risk and resist cyber-crime.
ASB releases personal asset tracking tool27/03/2019 Anonymous News
CBA-owned ASB Bank has announced the official release of a new asset and investment tracker dubbed 'Wealth Central'.
Reimagining Life in a post-Royal Commission world – Sarv Girn at the Future of Insurance27/03/2019 Patrick Buncsi News
While the landscape may appear “bleak” for life insurers in the wake of the Royal Commission, the industry has an opportunity to “hit the reset button” and to capitalise on new technologies sweeping the industry that could positively transform their relationships with customers, says MLC Life’s Chief Innovation and Transformation Officer, Sarv Girn.