Anne Bennett

Executive General Manager Business Transformation / National Australia Bank


Anne Bennett was appointed Executive General Manager, Business Transformation at NAB in 2016.

Having worked in the financial services sector since 1997, Anne joined NAB in 2005 and her experience extends to leadership and transformation of digital, contact centre, technology and customer experience functions across Banking and Wealth Management.

Anne’s passion for customers has been the driving force behind NAB’s Customer Journey program. Setting a new benchmark across the Australian financial services industry, this transformational work is delivering re-imagined, digital experiences into the hands of customers faster than ever before, ensuring significant improvements to the customer experience.

Anne holds a Masters degree majoring in Information Services and Technology (MComm) from Macquarie University, a Bachelors degree in Economics from the University of Sydney and is a Member of Australian Institute of Company Directors (MAICD) and Australian Institute of Project Management (MAIPM).