Chris Fechner

Chris Fechner

Chief Customer and Digital Officer
Department of Housing and Public Works

Chris became Queensland’s first Chief Customer and Digital Officer in February 2020. A key focus for Chris in this role is driving customer and digital transformation across government. Chris brings to the department a wealth of digital and ICT experience as a Senior Executive in both the Queensland and NSW Public Service.

Most recently as Chief Digital and Product Officer, Service NSW, Chris was the driving force behind the implementation of the global standard in customer service and digital excellence in delivering customer-centric technology and services.

 

Appearing at
FST Gov Queensland
30 March - 31 March 2021
  • Virtual Conference
Off the back of its recent re-election, and more than three years since announcing its last wholesale digital strategy, Queensland Government is reinvesting its energies and priorities back into its tech transformation program. With key changes and several post-election appointments...
FST Gov Queensland
8 September - 9 September 2020
  • Virtual Conference
FST Government Queensland 2020 returns as a special Digital Summit exclusively for our Queensland Public Sector audience on 8 & 9 September 2020. FST Gov Queensland has been developed with a view to providing a digital transformation roadmap for technology decision-makers,...
FST Gov Australia
20 November 2019
  • National Convention Centre Canberra
The Commonwealth has been lauded globally as a trailblazer for digital innovation. With billion-dollar investments in groundbreaking technologies, including blockchain and artificial intelligence, the Federal Government has cast itself among the world’s most progressive technology innovators. Yet, despite its lofty...