Chris Fechner

Chris Fechner

Chief Executive Officer
Digital Transformation Agency

Chris became Queensland’s first Chief Customer and Digital Officer in February 2020. A key focus for Chris in this role is driving customer and digital transformation across government. Chris brings to the department a wealth of digital and ICT experience as a Senior Executive in both the Queensland and NSW Public Service.

Most recently as Chief Digital and Product Officer, Service NSW, Chris was the driving force behind the implementation of the global standard in customer service and digital excellence in delivering customer-centric technology and services.

 

Appearing at
FST Gov Australia 2021
3 November 2022
  • National Convention Centre Canberra
While the COVID-19 pandemic and persisting ramifications of the Victoria bushfires forced the Australian Government to deliver a swift pivot to digital for citizens to access information, support and solutions about their lives and livelihoods, it was an opportunity to...
FST Gov Australia 2021
11 November - 12 November 2021
  • Virtual Conference
The front face eGovernment was on full display during Australia’s ‘year of crises’, as citizens in lockdown reflexively sought out digital services for information, support, and solutions to maintain lives and livelihoods. While the Australian Government did, in large part,...
5th Annual FST Government Queensland 2021
In partnership with QLD Government
30 March - 31 March 2021
  • Virtual Conference
Off the back of its recent re-election, and more than three years since announcing its last wholesale digital strategy, Queensland Government is reinvesting its energies and priorities back into its tech transformation program. With key changes and several post-election appointments...