Chris Fechner

Chief Customer and Digital Officer

Department of Communities, Housing and Digital Economy

Chris became Queensland’s first Chief Customer and Digital Officer in February 2020. A key focus for Chris in this role is driving customer and digital transformation across government. Chris brings to the department a wealth of digital and ICT experience as a Senior Executive in both the Queensland and NSW Public Service.

Most recently as Chief Digital and Product Officer, Service NSW, Chris was the driving force behind the implementation of the global standard in customer service and digital excellence in delivering customer-centric technology and services.

Appearing at

5th Annual FST Government Queensland 2021

In partnership with QLD Government

30 March - 31 March 2021

Virtual Conference

Off the back of its recent re-election, and more than three years since announcing its last wholesale digital strategy, Queensland Government is reinvesting its energies and priorities back into its tech transformation program. With key changes and several post-election appointments...

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FST Government Queensland 2020

8 September - 9 September 2020

Virtual Conference

FST Government Queensland 2020 returns as a special Digital Summit exclusively for our Queensland Public Sector audience on 8 & 9 September 2020. FST Gov Queensland has been developed with a view to providing a digital transformation roadmap for technology decision-makers,...

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FST Government Australia 2019

20 November 2019

National Convention Centre Canberra

The Commonwealth has been lauded globally as a trailblazer for digital innovation. With billion-dollar investments in groundbreaking technologies, including blockchain and artificial intelligence, the Federal Government has cast itself among the world’s most progressive technology innovators. Yet, despite its lofty...

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