Chris Fechner

Chief Customer and Digital Officer

Department of Housing and Public Works

Chris became Queensland’s first Chief Customer and Digital Officer in February 2020. A key focus for Chris in this role is driving customer and digital transformation across government. Chris brings to the department a wealth of digital and ICT experience as a Senior Executive in both the Queensland and NSW Public Service.

Most recently as Chief Digital and Product Officer, Service NSW, Chris was the driving force behind the implementation of the global standard in customer service and digital excellence in delivering customer-centric technology and services.

Appearing at

FST Government Queensland 2020

8 September 2020

Sofitel Brisbane Central

FST Government Queensland 2020 returns with a brand-new program to a swanky-new venue (Sofitel Brisbane Central) on 8 September. FST Gov has been developed with a view to providing a digital transformation roadmap for technology decision-makers, transformation leaders and innovators...

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FST Government Australia 2019

20 November 2019

National Convention Centre Canberra

The Commonwealth has been lauded globally as a trailblazer for digital innovation. With billion-dollar investments in groundbreaking technologies, including blockchain and artificial intelligence, the Federal Government has cast itself among the world’s most progressive technology innovators. Yet, despite its lofty...

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FST Government New South Wales 2019

29 May 2019

ICC Sydney

Australia’s ‘first state’ sits at the vanguard of digital government transformation. Don’t miss NSW’s premier government technology conference, offering privileged insight from technology leaders on the evolution of the government’s ICT program.

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