Christopher Connolly

Christopher Connolly

Global Head of Modern Care Solution Marketing

Chris currently leads the global Product Marketing team at Sprinklr responsible for Applied AI in Customer Care and Self-Service automation.

Chris has 20 years of global experience working in the field of CX; specialising in voice and digital platform implementation. He has provided strategic advice to companies in North America, South America and across Asia-Pacific, with a focus on Financial Services, Government and Retail sectors. Chris brings a wealth of practical knowledge and hands-on experience from his time at Genesys, Dimension Data and Commonwealth Bank.

Notably, Chris has been awarded 8 patents for customer experience related innovations!

Appearing at
Future Financial Services Sydney
3 November - 4 November 2022
  • ICC Sydney
Our flagship event, and the largest of its kind in the Southern Hemisphere, the Future of Financial Services, Sydney is the one-stop-source for technology and innovation in Australia’s banking and financial services sector. For over a decade, FST’s Sydney financial...
Banking Summit, Sydney
4 May 2022
  • Doltone House Hyde Park
FST Media’s Banking Summit is designed to connect senior leaders at the forefront of financial services innovation and provide unrivalled opportunities for industry leaders to participate in in-depth discussions and interact with their peers, gaining real and actionable insights. This...
FFS Sydney & NSW 2021
In partnership with NSW Government
9 November - 10 November 2021
  • Virtual Conference
FST Media’s flagship event and the largest of its kind in the Southern Hemisphere, the Future of Financial Services, Sydney has established itself as the most important tech-focused event on the industry’s calendar, setting the digital agenda for 2022 and beyond. This...