Christopher Connolly

Christopher Connolly

Global Head of Modern Care Solution Marketing

Chris currently leads the global Product Marketing team at Sprinklr responsible for Applied AI in Customer Care and Self-Service automation.

Chris has 20 years of global experience working in the field of CX; specialising in voice and digital platform implementation. He has provided strategic advice to companies in North America, South America and across Asia-Pacific, with a focus on Financial Services, Government and Retail sectors. Chris brings a wealth of practical knowledge and hands-on experience from his time at Genesys, Dimension Data and Commonwealth Bank.

Notably, Chris has been awarded 8 patents for customer experience related innovations!

Appearing at
The Future of Financial Services 2022
3 November - 4 November 2022
  • ICC Sydney
Our flagship event and the largest of its kind in the Southern Hemisphere, the Future of Financial Services, Sydney is the one-stop source for technology and innovation in Australia’s banking and financial services sector. For over a decade, FST’s Sydney...
FFS Sydney & NSW 2021
In partnership with NSW Government
9 November - 10 November 2021
  • Virtual Conference
FST Media’s flagship event and the largest of its kind in the Southern Hemisphere, the Future of Financial Services, Sydney has established itself as the most important tech-focused event on the industry’s calendar, setting the digital agenda for 2022 and beyond. This...
Banking Summit
12 October 2021
  • Virtual Conference
This by-invitation-only event will bring together a selected number of Chiefs, General Managers and Divisional Heads at Australia’s largest banks and financial services organisation to exchange thought leadership on industry trends and emerging technologies that will change the face of...