Dr George Jirapongsuwan, Ph.D

SVP, Business Engineering Division Head

CIMB Thai Bank PCL

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Dr. George has more than 26 years of experience in the business process reengineering, business process management, customer experience management,  Lean Six Sigma, operational management, operational risk, strategy and transformation within the financial services industry. He plays the key role in the area of customer experience management, process improvement, cost and productivity management and operational excellence across CIMB Thai and CIMB Group. He leads and executes the 14 international and local innovation award-winning.  He is an award-winning the best CX personality “CX Rockstar” and the best employee engagement from Customer Experience Asia Excellences Awards.

To participate as a speaker:
Jasmine Haw Alverez
Conference Producer
T: +61 2 8484 0918
To participate as a speaker:
Ben Turner
General Manager, Disruption
T: +61 416 947 953
To participate as a speaker:
Dhananjai Raju
Conference Producer
T: +61 421 988 478