Duane Perkins has over 26 years of experience in Property and Casualty claims across personal and commercial lines on a country, regional and global basis. He joined Zurich in May of 1995 and has held a variety of roles in North America including: Major Case Unit Supervisor, Claims Manager, Vice President and Sr. Vice President of Claims Services. In 2008, he became the Global Head of The Zurich Way of Claims based in Zurich Switzerland and was responsible for global claims standards, technical initiatives, and establishing global Centers of Excellence for Financial Lines, Energy and Marine. He was appointed the Chief Claims Officer for Asia Pacific/Middle East in April of 2009. In 2011 Duane became the COO for Zurich North America Claims before transferring to Dubai in February of 2013 as the Chief Claims Officer of Middle East and Africa. Since January of 2014, Duane has been the Chief Claims Officer for General Insurance in Asia Pacific and is based in Hong Kong.