Opher Yom-Tov

Opher Yom-Tov

Chief Design Officer
ANZ

Opher spent almost a decade with the global innovation powerhouse IDEO, first in Silicon Valley and then leading their Shanghai start-up office. He has helped develop products, services and innovation capability for corporations such as Apple, Microsoft, Nike, GE, BP, McDonald’s, Procter and Gamble and Pfizer.

He then led the Customer Centred Design team at Westpac and their wealth arm BT Financial Group, charged with building Innovation and design thinking capability and creating new products, services and experiences for the group. Westpac Group have launched a number of award winning insurance, superannuation, online banking, investment and financial advice offerings through this approach that have collectively attracted billions of dollars under management. After a 3 year adventure co-founding a technology startup, he joined ANZ as Chief Design Officer, the first such role of any bank worldwide.

Opher has 2 objectives:

1. Build and lead a community of world class designers that create meaningful customer and staff experiences.
2. Enable all of ANZ to apply Human Centred Design to build unique propositions and solve tough problems

Appearing at
Banking Summit
12 October 2021
  • Virtual Conference
This by-invitation-only event will bring together a selected number of Chiefs, General Managers and Divisional Heads at Australia’s largest banks and financial services organisation to exchange thought leadership on industry trends and emerging technologies that will change the face of...
Banking Summit
2 May 2019
  • Doltone House Hyde Park
This by invitation-only event will bring together 100 Chiefs, General Managers and Divisional Heads at Australia’s largest banks and financial services organisation to exchange thought leadership on industry trends and emerging technologies impacting Australia’s banking industry.