Paul Danneels worked 15 years in the private sector for the Vlerick Business School, IBM and CSC before moving as CIO to the Belgian Federal Food Agency in 2004. From 2008 till 2017 he was CIO at the public employment agency VDAB. Turned around VDAB ICT from its supporting and enabling role to ‘outside in’ thinking in partnership with internal and external stakeholders. At VDAB he was in charge of the VDAB 2020 innovation program. For this achievement he was awarded European CIO of the year for Public Sector. Today he is Chief Transformation Officer for the Belgian Federation of Notaries rethinking the profession of notaries in a digital journey of new products and services.