Sara Kahlau

Sara Kahlau

Group Executive Customer & Community


With a passion for driving customer outcomes through innovative ways of working and a wish to have an impact, Sara joined icare during its formation as GM Office of the CEO. In her current role as GM Transformation, Sara leads the execution of icare’s customer-centric strategy across multiple transformation streams. She aims to drive agile ways of working and leads a diverse team delivering core change capability, portfolio performance, planning, and governance, and a range of communication and collaboration tools.

A strategist at heart, Sara comes from a background in strategy consulting. With experience in advising senior stakeholders across private, public, and not-for-profits, she enjoys identifying game-changing opportunities, solving complex business problems, and building high performing teams to deliver impactful business outcomes.

Sara is an advocate for multi-dimensional diversity in the workplace and promotes future ways of working.

Appearing at
Future of Insurance Sydney
7 March 2019
  • Hilton Sydney
At the crossroads of change, innovations in digital technology are redefining core insurance products and service offerings. Driving agility, new digital ecosystem, building trust and enhancing personalised customer experience are sitting high on the leadership team agendas. Join us at...