Simon Burt

Head of Digital Customer Experience and Innovation

NGM Group

Next Appearing at:

Simon has more than 20 years’ financial services experience working in Australia, the UK, USA, and Asia across strategy, digital, open banking, innovation and the application of technology, and sales.

He is currently Head of Digital Customer Experience and Innovation for one of Australia’s largest mutual banks, NGM Group Limited. In this role he leads digital innovation to improve customer experience and support customer growth, across the NGM Group retail brands of Newcastle Permanent and Greater Bank.

At NGM Group, Simon has led teams to successfully deliver transformation through major change projects, including digitisation of everyday banking, delivering both virtual and digital customer experiences focused on customer self-service, and creating market leading home lending processes.

Simon holds a Bachelor of Commerce and a CPA

Future of Security, Melbourne 2024
22 August 2023
  • Crown Towers Melbourne
Banking Summit, Sydney
4 May 2022
  • Doltone House Hyde Park
To participate as a speaker:
Henna Qaisar
Senior Conference Producer
T: +61 410 828 401
To participate as a speaker:
Brittini Raygo
Senior Conference Producer
T: +61 02 8484 0945
To participate as a speaker:
Jasmine Haw Alverez
Conference Producer
T: +61 2 8484 0918