Clive leads the Operational Risk & Compliance team as the 2nd Line of Defence at Heartland, providing governance oversight and challenge, subject matter expertise, support, financial crime and assurance activities. His team comprises of 10 high performing staff in New Zealand and Australia.
His remit includes the following key activities:
- Governance: ownership of the Operational & Compliance Risk Management Framework and related policies; risk management reporting and attendance at Board Risk Committee and Executive Risk Committees; and managing key regulator relationships including the FMA and operating as Heartland's AML / CFT Compliance Officer.
- Advisory: providing technical yet pragmatic advice, training and challenge related to risk management and compliance: risk & control self-assessments; issue / incident / complaint processes; process/control improvements; input to organisational projects; oversight guidance and leading of design work for new/changing obligations; risk data analytics; and ownership of the Enterprise Risk Management System.
- Financial Crime: AML compliance activities including transaction monitoring and Prescribed Transaction Reporting; external fraud governance, oversight and specialist services; promote and advance management of other financial crime risks including internal fraud, bribery and corruption, and conduct risk.
- Assurance: independent targeted reviews, monitoring and reporting on the level of embeddedness and operating effectiveness of policies and frameworks.