As Head of Digital Banking, Craig is responsible for ANZ’s flagship consumer and small-business Digital Banking channel goMoney and Internet Banking (currently serving ANZ’s 1.22M Digital customers’). He leads teams based in Wellington and Auckland and is responsible for strategy, innovation, CX, delivery and the 24/7 operation of the platform.
Craig has almost 20 years’ experience delivering software applications and building high performing teams. More recently he was Head of Technology for BBC.com and prior to that Head of Digital Delivery for BBC Worldwide, delivering TopGear.com, LonelyPlanet.com, BBCGoodFood.com, RadioTimes.com and other Digital Properties for BBC Worldwide. He has also worked at start-ups in the UK and other NZ tech companies and has a real passion for Fintech.