Rebecca Russell

Chief Officer Customer Management & Product / Sovereign

As Chief Officer Customer Management & Product, Rebecca optimises the profitability of Sovereign’s existing business.  She is committed to driving her team to provide a superior customer experience, with an uncompromising focus on delivering to customer needs and exceeding their expectations. 

Rebecca has a background in leading teams across retail and financial services sectors. She has more than 15 years of product, strategy and experience.  She has a clear understanding on what it takes for an organisation to grow and be relevant to today’s customer.