Robo-advice offerings today do not offer any genuine interaction and more work is needed to help create a seamless interface with clients, according to Midwinter’s managing director, Julian Plummer.

Investfit has been crowned as the winner of FST Media’s Start-up Showcase at our 2016 Future of Insurance conference in Sydney.

Insurers must explore new ways to target an increasingly “disengaged” millennial customer base, according to ANZ.

physiSECURE's Managing Director speaks with FST Media about how biometrics and information security are shaping the financial services sector.

Life insurer AIA Australia has re-launched its website with a renewed focus on customer-centricity.

Metlife's Chief Product and Marketing Officer speaks to FST Media about how MetLife will enhance its multi-channel capabilities to deliver an optimised customer journey.

AIA's Regional Director and Head of Edge speaks with FST Media about how cloud adoption will evolve in the insurance industry over the next five years.

BT Financial Group's Chief Information Officer speaks to FST Media about what wealth management will look like in 2020.

Suncorp Group's Executive Manager of Customer Data and Analytics speaks with FST Media about how insurers can analyse customer data from wearables to offer better services for their customers.

AIA's Regional Director and Head of Edge, Asia Pacific, speaks with FST Media about how cloud adoption will evolve in the insurance industry over the next five years.